Business Support SpecialistAdministrator

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.We believe in empowering our...

**About the role**: **Job purpose** The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. In this context, the **ServiceNow development Cairo...

About the role:Provide technical point of contact for customers' incidents.Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.Ø Document all...

JLL supports the Whole You, personally and professionally.Responsibilities:Job Title: Business Support LiaisonJob Summary: We are seeking a proactive and detail-oriented Business Support professional to support our clients Corporate Services (CS) operations team on a 6 month secondment appointment. You will be responsible for coordinating with our...

Responsiblity;Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...

HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements)Onboarding & inductionManage the Onboarding of new hires. Design and conduct monthly new hire’s induction sessions.Organize Office tour for new hires.Introduce New Hires to Local PoliciesIntroduce New Hires to J&J SystemsIntroduce New...

Creating spreadsheets with large numbers of figures without mistakes.Verifying the data by comparing it with original source of information (sales order, email, catalog...etc) to maintain accuracy at all times.Processing invoices and accounts payable, including follow-up with vendors regarding late payments or discrepancies in the billings.Receiving and...

Find prospects and generate new leads through cold calling networking and social media. Send Emails and follow up with the potential clients and answer all the inquiries. Maintain relationships with clients by providing support information and guidance; researching and recommending new opportunities. Resolve customer complaints regarding...

Find prospects and generate new leads through cold calling networking and social media. Send Emails and follow up with the potential clients and answer all the inquiries. Maintain relationships with clients by providing support information and guidance; researching and recommending new opportunities. Resolve customer complaints regarding...

Responsibilities:Proactive and reactive monitoring of the infrastructure devices and alert on performance trends that may adversely affect the service.Diagnose issues and take preventative steps to clear issues.Analyse events generated by systems, review/filter the alerts and determine/classify them for relevancy and urgency.Perform troubleshooting and...

Responsibilities:• handle, diagnose and route in real-time incoming trouble tickets• responsible for 2nd level technical support and escalation• communicate planned/unplanned outages to end users• provide workarounds for major issues until permanent fix is delivered

Position Summary The Operator will setup, maintain and operate the machinery according to the standard operating procedures. This position reporting to production supervisor .Job Responsibilities:To operate the machine according to the standard operating proceduresTo clean the machine during changeover grade according to the standard cleaning proceduresTo...

Lead and the customer implementation and production deployment, and address and overcome technical objections that arise throughout the process.Ability to manage a diverse collection of engineering professionals either from deployment or Support perspectives.Maintain customer satisfaction through working with the internal teams to resolve product problems...

**About the role**: - Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control...

**About the role**: - Promote sales enablement, training and adoption of consulting approach and assets for the sales and presales community (whitepapers, customer cases) - Develop consulting-led engagements mapped to SVP use cases - Define the Value Proposition & Positioning of the consulting portfolio under your care, develop straightforward and...

Responsibilities:Conducting detailed risk assessments.Analyzing market trends, reports, statistics, and relevant documentation.Compiling and analyzing data and information about the organization, its practices, and legal obligations.Reviewing current risk management policies and protocols.Observing and assessing internal operations.Evaluating risk levels and...

Responsibilities:Developing the HR agenda.Developing HR strategies, policies, and practices.Improving and monitoring employee productivity.Structuring compensation and benefit packages.Managing staff wellness initiatives.Improving relations between staff and employers.Evaluating staffing needs.Overseeing recruitment efforts.

We are looking for an experienced business analyst support who would be responsible for maintaining/refreshing WBRs and other analytical frameworks setup by senior analysts. They would also be required to build simple reports, take up dive deep requests, make changes to existing analytical frameworks, provide adhoc data support to Ops stakeholders and carry...

Job DescriptionEnd User Support Services for IT Business Environment including Users computing environment OS and Application , Networking troubleshooting and supportBackend Support and administration including Active Directory - file Server - backup , Anti-virus.Firewall and Routing services monitoring Job Requirements1 to 2 Years of Experience in Support...

About the role: Telephone support and/or shift hours mandatory Provide timely and professional technical support for all IT incidents received by phone or through the web selfservice tool. Respond to all escalations on a timely manner in line with the Incident Handling Policy. Diagnose incidents utilizing administration tools or remote control utilities to...