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Success Engagement Manager
4 weeks ago
• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.
• Be the first contact point, deliver a strong first impression and set the foundation for long-term partner relationships.
• Define reason for call talk track – designed for consistent, repeatable execution.
• Product/Offering focus – focuses on offering specific to the target audience.
• Execute on structured multi-channel (call, email, social) outreach cadence.
• Obsess Microsoft's customers and prospects to deliver a world-class customer engagement experience.
• Position competitive offerings and solutions in the context of customer needs and experiences.
• Collect feedback from customers and articulate it back to the business: "Voice of Partner".
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Success Engagement Manager
3 months ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...
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Success Engagement Manager
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program. Be the first contact point, deliver a strong first impression and set the foundation for long-term partner...
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Success Engagement Manager
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program. Be the first contact point, deliver a strong first impression and set the foundation for long-term partner...
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Engagement Manager
3 months ago
Cairo, Egypt SSC Egypt Full timeProvide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success ProgramBe the first contact point, deliver a strong first impression and set the foundation for long-term partner relationshipsDefine...
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Engagement Manager
4 weeks ago
Cairo, Egypt SSC Egypt Full timeProvide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success ProgramBe the first contact point, deliver a strong first impression and set the foundation for long-term partner relationshipsDefine...
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Manager, Customer Success
5 days ago
Cairo, Cairo, Egypt Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
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Customer Success Manager
5 days ago
Cairo, Cairo, Egypt Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
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Customer Success Manager
3 months ago
Cairo, Egypt Roots Management Consultants Full timeResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...
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Customer Success Manager
4 weeks ago
Cairo, Egypt Roots Management Consultants Full timeResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...
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Customer Success Manager- Investment
2 weeks ago
Cairo, Cairo, Egypt LSEG (London Stock Exchange Group) Full timeJob DescriptionA customer success manager (CSM) connects our clients to LSEG' s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer journey.This...
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Talent Development Engagement Manager
2 weeks ago
Cairo, Cairo, Egypt AstraZeneca Egypt Full timePartners with the Talent Acquisition on the strategic workforce plan, including review of business plan, key workforce trends and implications and internal capacitiesManages the planning, execution and evaluation of in market Talent Development programs for driving continuous improvementFacilitates and manages the Performance Development learning and...
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Talent Development Engagement Manager
3 months ago
Cairo, Egypt AstraZeneca Egypt Full timePartners with the Talent Acquisition on the strategic workforce plan, including review of business plan, key workforce trends and implications and internal capacitiesManages the planning, execution and evaluation of in market Talent Development programs for driving continuous improvementFacilitates and manages the Performance Development learning and...
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Customer Success Manager
3 months ago
Cairo, Egypt Simera Cairo, Egypt Full timeAs a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients. This position involves building and maintaining strong client relationships, understanding their needs, and guiding them towards optimal usage of our products or services. The Customer Success Manager collaborates cross-functionally to address...
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Customer Success Manager- Investment
4 weeks ago
Cairo, Egypt LSEG (London Stock Exchange Group) Full timeJob Description A customer success manager (CSM) connects our clients to LSEG’ s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer...
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Community Engager
3 months ago
Cairo, Egypt Careem Full timeJob SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include: A-Z customer relations responsible...
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Community Engager
3 months ago
Cairo, Cairo, Egypt Careem Full timeJob SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include:A-Z customer relations responsible...
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Community Engager
2 weeks ago
Cairo, Cairo, Egypt Careem Full timeJob SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include:A-Z customer relations responsible...
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Community Engager
4 weeks ago
Cairo, Egypt Careem Full timeJob SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include: A-Z customer relations responsible...
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Community Engager
4 weeks ago
Cairo, Cairo, Egypt Careem Full timeJob SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include:A-Z customer relations responsible...
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Customer Success Manager
2 weeks ago
Cairo, Cairo, Egypt Twerlo Full timeRole Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...