Senior Account Manager

1 month ago


Cairo, Egypt SSC Egypt Full time
  • Understands and follows sales policies, procedures, guidelines, and standards
  • Positions the company for prime opportunities by selling the organization's capabilities and solutions and gathering information that will make a competent organizational approach to potential accounts
  • Responsible for all activities related to selected accounts within a specific vertical/industry
  • Identifies possible opportunities for new projects through maintaining excellent knowledge of offered products of all business lines
  • Identifies potential accounts through client assessments (e.g. profitability, size of business, etc...) and client needs assessment (e.g. company capability of delivering products to client)
  • Develops exceptional knowledge of current and potential accounts' competitors, problems, goals, needs, and issues and accordingly assists accounts in identifying needs, defining solutions, and selecting the right products and services
  • Identifies potential/current account needs through conducting continuous technical assessments
  • Oversees proposal development by creating offers that provide the best affordable value and ensures that proposals address the account's key issues, needs, and requirements
  • Responsible for the process of offer negotiations and closing deals
  • Coordinates the efforts of groups serving the account (e.g. Project Managers, Customer Support Engineers, etc...) to ensure a synergistic company-wide approach to the account
  • Coordinates with project managers to successfully handle the account from signing the contract till project finalization
  • Monitors logistical functions concerning product delivery to account premises
  • Coordinates with Finance & Accounting for assigned accounts collection activities
  • Coordinates with business units to prepare necessary account requirements through purchase orders
  • Monitors the efficiency of the Sales Service concerning relevant accounts in coordination with the Customer Support Function
  • Monitors client satisfaction and communicates client concerns


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