Junior Data Analyst

2 weeks ago


Cairo, Egypt Top Business Cairo, Egypt Full time
Job Description:
  • We are hiring Undergraduates/Graduates with 1-6 years of International BPO calling experience
  • Excellent Communication Skill
  • Comfortable working in 24/7 work environment
  • Ensure maximum recovery on CM accounts through Inbound/Outbound
  • Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels via VOCM scores.
  • Meet metrics on contact efficiency and collection.
  • Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.
Qualifications
  • Undergraduates/Graduates with 1-6 years of International BPO calling experience

Skills : customer service,customer care,international bpo,voice process,collections,3rd party collections,1st party collections


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