Spa Receptionist

1 month ago

Cairo, Egypt Accor Egypt Full time
Responsibilities:
  • Greeting and welcoming customers in a friendly and professional manner.
  • Tending to customer needs, inquiries, and complaints.
  • Informing hairdressers and beauticians about customer appointments and requirements.
  • Managing phone calls, emails, deliveries, and office inventory.
  • Processing bookings and cancellations, and managing appointment schedules.
  • Ensuring that the reception area is kept clean and professional.
  • Assisting with marketing and sales by providing customers with information on promotions and new products and services.
  • Processing transactions and issuing receipts.
  • Performing administrative tasks such as filing, updating records, and logging transactions.

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