Sales Capability Associate

4 weeks ago


Cairo, Egypt PepsiCo Egypt Full time

Responsibilities:

  • To ensure all customer orders are processed through the system in line with KPI's.
  • Download MT / Distributor customer orders from the customer portal and process them in
  • Back office system using agreed tools and steps to ensure the accuracy and efficiency of the orders
  • Process all other types of orders received from the customers directly and/or sales team ensuring in line with the agreed KPI's
  • Reporting results and being able to improve any misses in a systematic approach.
  • Monitor all sales orders daily to ensure their correctness and communicate to sales team and seek guidance on any issues as needed.
  • Follow up with Sales teams to ensure correct customer master data in place.
  • Managers to ensure proper and correct data are in place and all orders are following the agreed patterns.
  • Address any customer enquiries, and escalate to Supervisor as needed Other Ad-Hoc reporting/tasks as directed by Supervisor


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