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Social Media Moderator

4 months ago

Egypt Safa Soft Full time
Job Description
  • Monitor user-generated content on social media platforms in real-time.
  • Review and moderate comments, posts, images, and other forms of content according to established guidelines.
  • Foster positive interactions within the online community.
  • Respond to user comments, questions, and concerns promptly and professionally.
  • Scheduling & Publishing the monthly content plan (posts - stories)
  • Enhance and assure our social media direction.
  • Measure the success of every media buying campaign by data analytics.
  • Follow up with customers
  • Collaborate with Marketing, Sales, Content and Production teams.
  • Provide analytical reports
  • Stay updated on social media trends, platform updates, and industry best practices.
Job Requirements
  • BS in Communications, Marketing, Business, New Media or Public Relations
  • Must Have Experience As a Social Media Moderator
  • Experience in Facebook, Instagram, and other Platforms.
  • Ability to write and validate Arabic content is a MUST.
  • Experience in dealing with social, and digital campaigns and applications as well.
  • Social Media Strategist using social media for different marketing objectives.
  • Tourism field experience is a must.
  • Creative.
  • Very good in Customer Service.
  • Excellent written and verbal communication skills.
  • Fluency in English