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Ticketing Agent
2 weeks ago
- Issue and confirm flight ensuring all customer information is correct.
- Assist customers in making and modifying reservations, including seating preferences and special requests.
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel related advice.
- Handle payments, refunds, and payment related inquiries, ensuring compliance with financial procedures.
- Maintain accurate records of transactions, passenger information, and ticketing related paperwork in accordance with
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Real Time Management
2 weeks ago
Cairo, Cairo, Egypt Concentrix Egypt Full timeResponsibilities:• Distributes accurate and timely agent schedules using WFM now / Nice IEX• Inputs intraday corrections and exceptions into systems for agent time off and absences• Monitors inbound volume for unusual activity to ensure staffing needs are met• Recognize abnormal scheduling issues and escalate as necessary• Initiates and coordinates...
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Customer Sales
2 weeks ago
Cairo, Cairo, Egypt The Emirates Group Full timeJob Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives.Job Outline: Ensure the highest standard of customer service is provided to Emirates customers, provide...
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Booking Agent
2 weeks ago
Cairo, Cairo, Egypt Talent 360 Egypt Full timeIssue and confirm flight ensuring all customer information is correct.Assist customers in making and modifying reservations, including seating preferences and special requests.Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel related advice.Handle payments, refunds, and payment related inquiries, ensuring...
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Supervisor Airport Services
2 weeks ago
Cairo, Cairo, Egypt The Emirates Group Full timeJob Purpose: Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...
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Administrative & Logistics Assistant
7 days ago
Cairo, Cairo, Egypt United Nations Population Fund Full timeJob DescriptionDescription –>The incumbent provides administrative and logistical support to the Operations Team and works in close collaboration with the Programme/Technical Team.Key Activities and Expected Results Areas:Effective Management of Travel Services.Participate in the preparation of a travel plan that should be regularly updated. Ensure the...
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Accountant
2 weeks ago
Cairo, Cairo, Egypt Promech Engineering Cairo, Egypt Full timeThis is a remoteFlexible Schedule - Full Time or Part-Time - Remote Book Cruises, Major Attraction Tickets, Theme Parks, Sporting Events, Super Bowl, Car Rentals, Trains, Airline Tickets, Yachts, Resort Stays, Concerts, Hotels, All-Inclusive Packages, Nightclubs and More Requirements Requirements: Computer or Smartphone No Experience Required Training &...
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Lawyer
2 weeks ago
Cairo, Cairo, Egypt Nuclear Power Plants Authority Full timeThis is a remote We are seeking an outgoing individual for our Booking Agent As an agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world This position is great for anyone who absolutely loves to travel and help others with Roles & ResponsibilitiesResearch, Create, and Execute...
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Video Producer
2 weeks ago
Cairo, Cairo, Egypt CryptoNewsZ Full timeThis is a remote Needing a Hospitality Specialist (Remote) who loves to have fun booking We are looking for people to become part of our company Duties include arranging transportation, accommodation, and entertainment for business and individual You may also specialize by type of travel, such as leisure or business, or by They will also promote travel...
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Ticketing Agent
3 months ago
Cairo, Egypt Talent 360 Egypt Full time-Issue and confirm flight ensuring all customer information is correct.-Assist customers in making and modifying reservations, including seating preferences and special requests.-Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-related advice.-Handle payments, refunds, and payment-related inquiries, ensuring...
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Senior Ticketing Agent
4 weeks ago
Cairo, Egypt Agazat Masr Full timeDescription: Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in Fidelity s Charitable Group in Durham, NC. The TeamFidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public...
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Time Management Representative
2 months ago
Cairo, Egypt Concentrix Egypt Full timeDistributes accurate and timely agent schedules using WFM now / Nice IEXInputs intraday corrections and exceptions into systems for agent time off and absencesMonitors inbound volume for unusual activity to ensure staffing needs are metRecognize abnormal scheduling issues and escalate as necessaryInitiates and coordinates trouble tickets and escalate issues...
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Real Time Management
2 months ago
Cairo, Egypt Concentrix Egypt Full timeResponsibilities:• Distributes accurate and timely agent schedules using WFM now / Nice IEX• Inputs intraday corrections and exceptions into systems for agent time off and absences• Monitors inbound volume for unusual activity to ensure staffing needs are met• Recognize abnormal scheduling issues and escalate as necessary• Initiates...
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Sales Agent
2 months ago
Cairo, Egypt RATP Dev Middle East & North Africa Full timeWelcoming customers in a professional manner.Check the proper functioning of the equipment (Tickets office machine / subscriptions devices).Assists and directs customers to their destinations correctly.Check the stock of tickets/subscriptions cardsDeliver and receive the cash after checking it at the beginning and end of each shift.Ensures that...
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Cairo, Egypt Concentrix Egypt Full time• Distributes accurate and timely agent schedules using WFM now / Nice IEX • Inputs intraday corrections and exceptions into systems for agent time off and absences • Monitors inbound volume for unusual activity to ensure staffing needs are met • Recognize abnormal scheduling issues and escalate as necessary • Initiates and...
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Sales Agent
3 months ago
Cairo, Egypt RATP Dev Mobility Cairo, Egypt Full timeWelcoming customers in a professional manner.Check the proper functioning of the equipment (Tickets office machine / subscriptions devices).Assists and directs customers to their destinations correctly.Check the stock of tickets/subscriptions cardsDeliver and receive the cash after checking it at the beginning and end of each shift.Ensures that...
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Technical Support Engineer
3 months ago
Cairo, Egypt IT Pillars Full timeJob DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...
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Booking Agent
3 months ago
Cairo, Egypt Talent 360 Egypt Full time-Issue and confirm flight ensuring all customer information is correct.-Assist customers in making and modifying reservations, including seating preferences and special requests.-Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-related advice.-Handle payments, refunds, and payment-related inquiries, ensuring...
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Reservation Agent
3 months ago
Cairo, Egypt Options egypt Full timeResponsibilty:Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers’ desired travel dates.Helping plan travel itineraries by suggesting local tourist...
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Reservation Agent
2 months ago
Cairo, Egypt Accor Egypt Full timeResponsiblity:Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers’ desired travel dates.Helping plan travel itineraries by suggesting local tourist...
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Accountant
4 weeks ago
Cairo, Egypt Promech Engineering Cairo, Egypt Full timeThis is a remoteFlexible Schedule - Full Time or Part-Time - Remote Book Cruises, Major Attraction Tickets, Theme Parks, Sporting Events, Super Bowl, Car Rentals, Trains, Airline Tickets, Yachts, Resort Stays, Concerts, Hotels, All-Inclusive Packages, Nightclubs and More! Requirements Requirements: Computer or Smartphone No Experience Required ...
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Data Engineer
4 weeks ago
Cairo, Egypt Wikimedia Foundation egypt Full timeThis is a remote We are seeking an outgoing individual for our Booking Agent As an agent, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others with Roles & Responsibilities Research, Create, and Execute...
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Service desk agents speak Turkish
1 month ago
Cairo, Egypt Atos Full time· Provide Turkish-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.· Document and track all customer interactions and resolutions accurately in the ticketing system.· Escalate complex or unresolved issues to the appropriate teams or higher-level support...
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Call Center Agent
4 weeks ago
Cairo, Egypt Marriott Hotels Egypt Full timeThe Radiology Technologist will provide quality patient care and customer service. They will radio graph each patient with speed, efficiency and compassion following FOI s basic policies and procedures. Experienced x-ray tech needed! Key Responsibilities:Perform digital x-ray exams on patients to the level of FOIs productivity standards.Utilize...
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Video Producer
4 weeks ago
Cairo, Egypt CryptoNewsZ Full timeThis is a remote Needing a Hospitality Specialist (Remote) who loves to have fun booking We are looking for people to become part of our company! Duties include arranging transportation, accommodation, and entertainment for business and individual You may also specialize by type of travel, such as leisure or business, or by They will also promote travel...
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Financial Budget Analyst
4 weeks ago
Cairo, Egypt Andalusia Egypt Full timeWorking Knowledge: Attending queries on inbound calls, PNR creation & Itinerary Coordinating directly with agents and reverting to Emails on their flight Should have knowledge of making reservations, fare calculation, Ticketing on Galileo Amadeus and Experience: Minimum 0 - 4 Year of experience in ticketing and Call HR :- Communication skills