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Gisacc - Salesforce Developer
2 weeks ago
Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions.
We are leader on our businesses, and recognized as one of the largest global innovative companies.Mission CRM Salesforce support and maintenance related:
- Support and assistance for incidents raised by Sales & Marketing & Customer Service Key users with respect to Service Level Agreement (SLA) of the Maintenance Applicative and Evolutive (MAE) Department.
- Participate in 5' minutes meeting, recording and solving QRQC incidents with respect to SLA and respect of planning and deliverables promised date.
- Support CRM Team to manage and realize different steps of Salesforce changes (design, build, tests preparation and validation, put in production) with respect to MAE standard rules in terms of change management, developments norms, documentation policy.
- Participate in technical specifications and documentation for evolution requests.
- Produce a weekly report for refreshing progress to Support Technical and CRM Manager
- Backup the MAE team respectively in the Sales & Marketing & Customer Service domain
- Warranty the good usage of Salesforce Standard Process
- Manage Salesforce periodic operations (example : Data backup, Data cleaning, Global operational maintenance
Responsibilities:
Under the functional responsibility of the IS Support Technical & CRM Manager:
- He/She is in charge to manage of requests (incident and light evolutions) linked to her core system components (Sales Cloud, Service Cloud, Pardot)
Organization:
R&D DSIS App Team VHG
Schedule:
Full time
Empoyee Status:
Regular
Job Type:
Job Posting Date:
:00
Join Us _
Being part of our team, you will join:_
_one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development_
_a multicultural environment that values diversity and international collaboration_
_more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth_
_a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development_
More information on Valeo: _
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