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Logistics Manager
2 weeks ago
Company Description Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement.
- Responsible for managing and leading ground operations and logistics.
- Working closely with various crossfunctional teams. Oversee daytoday operations of Logistics, Customer Service, and Special Projects. Ensure our distribution strategy evolves with growth and product offering and carrier and supplier base, processes, and systems scale to meet business needs.
- Ensure the timely, accurate, and efficient receipt of all shipments into Homzmart network.
- Drive continuous improvement.
- Maximize efficiency, productivity, and profitability through extensive data, KPIs', process analysis, and crossfunctional collaboration.
- Build and maintain strong relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
- Own Homzmart Operations PNL delivering cost and profitability targets, including analyzing endtoend Homzmart supply chain to find improvements at every touch point.
- Negotiate contracts with vendors, and manage budget.
- Recruit, lead, and develop a team, identifying resources as the business evolves.
- Utilize a comprehensive/indepth understanding of customer requirements and focus on opportunities to ensure internal and external customer satisfaction.
- Set strategic goals for operational efficiency and increased productivity and participate in identifying future distribution models.
- Analyze current operational processes and performance, recommending improvement solutions when necessary.
Additional Information
- Bachelor's Degree with a minimum of 5+ years of work experience in Operations with an emphasis on E-Commerce warehousing and logistics
- Superior knowledge of multiple operational functions and principles, including warehousing and logistics, customer service, and employee management
- Solid leadership skills with the ability to problem solve through unexpected situations.
- Detailoriented with the ability to set up standard procedures/industry best practices for meeting Company deliverables.
- Outstanding communication and negotiation skills, as well as the ability to act with tact, discretion and diplomacy, and transparency.
- A proactive team player who thrives in a goaloriented, dynamic, everchanging, fastpaced work environment while juggling multiple priorities with a sense of urgency.
- Experience working as a 3PL (preferred) and experience identifying appropriate distribution and warehousing models
- Solid understanding of best practices in supply planning, inventory management, warehousing, distribution, logistics and E-Commerce
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