CRM Specialist

1 week ago


Cairo, Cairo, Egypt Talaat Moustafa Group Full time
Job Description
  • The CRM Specialist is responsible for monitoring the departments that provide Al Rehab or Madinaty's residents with services needed.
  • He/She will follow up on clients requests and make sure that they are met on a timely manner.
  • Scope of work: a number of buildings or a residential zone
  • Constantly analyze, examine and monitor that the facility services provided to residents of Al Rehab/Madinaty are met.
  • Follow up and report the execution of residents/customers request are fulfilled on a timely manner.
  • Document the unresolved issues.
  • Generate and file follow up reports to direct manager.
Job Requirements
  • Bachelor's Degree in any related field.
  • 1-3 years of experience preferably in the same field.
  • CRM in a residential/real estate field is a plus.
  • Excellent communication skills.
  • Ability to write reports.
  • This position requires moderate physical effort.

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