English Quality Coach

2 weeks ago

Cairo, Cairo, Egypt Majorel Egypt Mea Full time
Responsibilities:
  • Develop and execute test plans to ensure that all objectives are met.
  • Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
  • Identify and remedy defects within the production process.
  • Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Compile and analyze statistical data.
  • Ensure that user expectations are met during the testing process.
  • Draft quality assurance policies and procedures.
  • Investigate customer complaints and product issues.
  • Ensure ongoing compliance with quality and industry regulatory requirements.

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