Information Technology Senior Manager

2 weeks ago


Cairo, Cairo, Egypt AstraZeneca Egypt Full time

Country :-

Egypt

City :-
Cairo

Job Description
Assure maximum satisfaction from the clients side by solving any issue that appears on his side. Reports to service/support manager with any update. General Duties/Key Responsibilities: Implement the software release, configuring and tuning the software in the

General Duties/Key Responsibilities:

  • Deploy, configuring and tuning the software in the customer environment.
  • Test the system and make sure that every part of the system functions properly.
  • Understand the client infrastructure.
  • oversees a group of employees and motivates them to do their job efficiently.
  • - Create an inspiring team environment with an open communication culture
    - Set clear team goals ,Delegate tasks and set deadlines ,oversee day-to-day operation and Monitor team performance and report on metrics .
    - Listen to team members feedback and resolve any issues or conflicts
    - Recognize high performance and reward accomplishments
    - Fix the issues which happen during the implementation.
  • Train users and provide support to the customer during acceptance testing.
  • Ensure the delivery of the requirements to clients.
  • Foresee the deployment of products onto client environment and successful delivery.
  • Provide support with arising issues on the client platform.
  • Answer any question regarding the business or the solution.
  • Ensure that the system is live and working correctly with no downtime.


Requirements

Job specifications:

1-1: Educational:

  • Bachelor of computer and information
  • 5+ years

3-1: skills:

Self-confidence

  • Hands on experience on kubernetes and docker
  • Experience in handling different operating system (Windows, Linux)
  • Experience in handling different application servers ( WebSphere, tomcat)
  • database and SQL (Oracle and MSSQL)
  • testing, SSL security, and certificate management reading logs
  • incident troubleshooting and problem solving skills




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