Specialist, Account Management

2 weeks ago


Cairo, Cairo, Egypt Mrsool | مرسول Full time

Specialist, Account Management

Department:
Partnerships.


Reporting Line:
Head of Account Management - HQ


About the Role?
Responsible for maintaining relationships and working towards driving high partner success satisfaction for new and existing accounts.

What will you do?

  • Maintain and build strong relationships with assigned accounts.
  • Handle daytoday activities for assigned Mrsool clients and possible partnerships.
  • Onboard new partners on the platform by providing them with all necessary tools and information to go "live".
  • Obtain promotions on selected items from existing partners to drive the partner Performance.
  • Execute tasks based on Mrsool strategic direction.
  • Understand the business objectives, processes, and support the needs of clients and prospects.
  • Coordinate with the internal teams (Partnerships and vendor support) on delivering the client's expectations.
  • Preparation of sales forecast and market research reports.
  • Coordinate cross functionally with (Marketing team) for different partner promotion campaigns.

Requirements:

Minimum Qualifications:

  • Bachelor's degree in Marketing, Business Administration or any related discipline.

Required personal Qualities:

  • Well organized and presentable.
  • Problemsolving and effective actions initiator.
  • Verbal and written communication skills.
- key attention to details and prioritizing.

Required competences:

  • Very good command in English.

Minimum Experience:

  • 13 years of experience in account management.
  • Client management experience.
  • Experienced in delivering clientfocused solutions based on customer and client needs.

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