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Food & Beverages Supervisor
2 weeks ago
- To assist with the training of new employees.
- To monitor staff daily, ensuring that staff deliver the highest standards of customer service at all times.
- To ensure staff are presentable and adhering to departmental uniform standards at all times.
- To ensure that all front of house areas are adequately staffed to ensure customers receive the highest standard of service.
- To ensure that all front of house fixtures and fittings are in fully working order and report any problems immediately.
- To act as a vital communication link between Senior Food & Beverage Managers and ensure accurate and effective communication with all staff regarding departmental changes.
- To have full knowledge of menu items for example preparation of dishes, ingredients, cooking methods, allergens etc.
- To liaise with the Chefs daily to ensure all menu items are available.
- To be responsible for cash handling.
- To be responsible for the ordering & controlling of stock and ensure date rotation is adhered to.
- To allocate staff breaks in accordance with regulations without leaving the department compromised or short staffed.
- To recognize and reward staff members when exceptional customer service or work performance is displayed.
- Hotels
- Two years food and beverage experience.
- One year supervision experience strongly preferred.
- Excellent customer service skills.
- Pleasant and helpful personality.
Technical Requirements:
- Must be excellent English speaker.
- Able to be on your feet for long periods of time.
- Excellent people skills.
- Meet/exceed customer expectations.
- An energetic personality.
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