Customer Service Manager

votre rôle Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange Work with...

Job Description Familiarity with telephone techniques and skills. Demonstrated verbal communication skills and ability to convey information clearly and effectively. Ability to effectively handle multiple tasks in a fast-paced environment. Ability to identify problem issues and determine the appropriate course of action/redirection within department...

Job Description Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services via social media, website or mobile Conduct price and feature comparisons to facilitate purchasing Cross-sell products Manage returns of merchandise Coordinate between the customer and the...

Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services' internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed support to the customer if required. Follow up customers' incidents with the application...

We are looking for promising talent to fill the position of # Customer Experience Officer within the emarketing Team, based in Cairo (Both remote and office work conditions will be apply). In this capacity the # Customer Experience Officer be responsible for actively communicating with customers regarding all their inquiries and complains, suggestions,...

votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering...

Job Description interact with UAE customers to provide information respond to their complains and inquires processing orders , forms , applications and requests Job Requirements university graduated only fluent in English is a must fresh graduates are welcomed to apply males and females max age is 34

About FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver...

Job Description Direct all operational aspects including distribution operations, customer service, human resources, administration, and sales. Assess local market conditions and identify current and prospective sales opportunities. Develop forecasts, financial objectives and business plans. Meet goals and metrics. Manage budget and allocate funds...

Job Description Direct all operational aspects including distribution operations, customer service, human resources, administration, and sales. Assess local market conditions and identify current and prospective sales opportunities. Develop forecasts, financial objectives and business plans. Meet goals and metrics. Manage budget and allocate funds...

Job Description Manage and assign tasks appropriately to ensure the stores are clean, adequately stocked, organized, well kept and priced correctly Resolve customer complaints in a timely and professional manner Analyze daily sales and expense information and perform all other financial analysis to maximize sales and net profits Prepare and/or oversee...

Job Description We are looking for a conscientious Reception Manager to oversee the Reception operations of our business. In this role, you will be required to greet and welcome guests, tend to their questions and complaints, and ensure that the reception area is professionally maintained Proven work experience as a Front desk manager or Reception manager ...

Job Description Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company's products/services addressing or predicting clients' objectives Prepare sales contracts ensuring adherence to...

Job Description Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Work with stakeholders and account manager to obtain required data throughout the marketing process, if applicable Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors ...

Job Description Managing / leading Technical team as follows:  Assigning the New projects to the technical team , each according to this/her capabilities & project volume. Assign project releasing dates with Technical team &following on Releasing schedule agreed on with sales team. Leading l Motivating / developing  the team technically  . Ensuring...

Job DetailsExperience Needed:More than 5 yearsCareer Level:Manager Education Level:Not SpecifiedSalary:14000 to 18000 EGP Per Month, Salary depends on qualifications & experience Good compensation package plus bonus above salary. Overtime basis for exceeding working hours.Job Categories:Skills And Tools:Front deskMedicalOffice...

Job Description Sets up sub-plans and executive programs for administrative affairs, so as to achieve the key objectives of the company. Apply the policies and procedures that promote the credible image of the company internally & externally. Control over the use and maintenance of the equipment, transportation facilities, communication, and other...

The Role As a Senior Leasing Manager, you will play a pivotal role in our real estate operations, overseeing the leasing process for commercial properties. Your strategic mindset and experience will drive your team's leasing efforts, ensuring optimal occupancy rates, and maximizing revenue. You will lead a team, collaborating closely with...

Job DetailsExperience Needed:2 to 4 yearsCareer Level:Experienced (Non-Manager)Education Level:Not SpecifiedSalary:ConfidentialJob Categories:Skills And Tools:digital marketingDigital Marketing Manager Job DescriptionPlan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaignsDesign,...

votre rôle Job Purpose: As a Network Security Manager, the primary responsibility is to deliver a high-value, expert service focused on Network Security and cyber security for our