Email and Chat Account II Customer Service Agent

2 months ago


Egypt Etisalat Egypt Full time
Job Description

Etisalat Global Services is hiring Excellent English Speakers to be a Customer Service Advisor responsible for handling UAE Customers through Email and Chat.

Job Requirements

Job Requirements:

  • Grads of any major
  • Excellent up to Fluent English Speakers (B1+// B2)
  • Flexibility with rotational shifts

Job Benefits:

  • Salary up to 11600
  • Cola Increase after 3 months of joining (15 % )
  • Bounce Program
  • Referral Bounce
  • Social and Medical Insurance
  • Free VPN line
  • Chance to be promoted after 6 months.

Work Conditions:

8 Working hours + 1 Hour Break ( Rotational Shifts)

Rotational days off


Location: El Maadi , Degla Square ( No Transportation Provided )



  • Egypt Majorel Egypt Full time

    Job Description • Handling Customers Via Email and Chatting • Respond to customer's Inquiries • Resolve Customer's Complains • Follow up with Customers Job Requirements • Fluent in Italian • Undergraduates and Graduates • Egyptians Only • Rotational Working hours ( 9 hours per day )• No night shifts for females • Work...


  • Egypt Majorel Egypt Full time

    Job Description Handling Customers Via Email and Chatting Respond to customer's Inquiries Resolve Customer's Complains Follow up with Customers Job Requirements Fluent in Italian Undergraduates and Graduates Egyptians Only Rotational Working hours ( 9 hours per day ) No night shifts for females Work location is in our Kattameya Premesis ...


  • Egypt Intouch CX Full time

    Job Description Must be a Fluent French and English Speaker. Respond to customer queries in a timely and accurate way, via phone, email or chat. Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with...

  • Guest Service Agent

    2 days ago


    Egypt Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Accountant

    4 weeks ago


    Egypt Torino Full time

    Job Description Be the main point of contact of assigned customers Negotiate contracts and handle paperwork (e.g. invoices, orders) Follow up regularly after closing a sale to ensure client satisfaction Respond promptly to customer queries and complaints to find solutions and defuse tension Pass on issues to account managers when needed Present new or...


  • Egypt Al Marasem Group Full time

    Job Description Your responsibilities will encompass the following key areas: Customer Interaction: Interface with customers to resolve 1st and 2nd tier problems or inquiries promptly and efficiently. Verify contacts and customer information to ensure accuracy and completeness. Issue Resolution: Examine customer problems and implement appropriate...

  • Customer Service Agent

    18 hours ago


    Egypt Al Marasem Group Full time

    Job Description Your responsibilities will encompass the following key areas: Customer Interaction: Interface with customers to resolve 1st and 2nd tier problems or inquiries promptly and efficiently. Verify contacts and customer information to ensure accuracy and completeness. Issue Resolution: Examine customer problems and implement appropriate...

  • Customer Services

    18 hours ago


    Egypt Prosigns Advertising Full time

    Job Description We, at Prosigns Advertising, are currently seeking highly skilled and talented Customer Services to oversee multiple advertising accounts. With our growing portfolio of clients, we require an individual who possesses excellent communication and interpersonal skills, along with the ability to understand client needs and effectively handle the...


  • Egypt Orange Business Full time

    votre rôle Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange Work with...

  • Customer Services

    17 hours ago


    Egypt Prosigns Advertising Full time

    Job Description We, at Prosigns Advertising, are currently seeking highly skilled and talented Customer Services to oversee multiple advertising accounts. With our growing portfolio of clients, we require an individual who possesses excellent communication and interpersonal skills, along with the ability to understand client needs and effectively handle the...


  • Egypt AL Full time

    Job Description ● Makes telephone calls and in-person visits and presentations to existing and prospective customers. ● Researches sources for developing prospective customers and for information to determine their potential. ● Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their...

  • SHC Service Owner

    4 weeks ago


    Egypt Orange Business Full time

    votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering...


  • Egypt MISC Industrial Automation Systems Full time

    Job DetailsExperience Needed:More than 4 yearsCareer Level:Experienced (Non-Manager)Education Level:Not SpecifiedSalary:Confidential, BonusJob Categories:Skills And Tools:TravelTourismReservationBookingMicrosoft OfficeCustomer ServiceHotel BookingContract Negotiation Job DescriptionResponsible for Hotel and domestic Reservations.Review reservations booked...


  • Egypt Souq.com for E-Commerce LLC Full time

    Job Description We're seeking a dynamic and results-driven person to join our team as a Social and Outbound Marketing Specialist. Key Responsibilities: * Delivering Organic social and outbound annual strategy to drive customer funnel objectives. * Deliver Localization, personalization and automation plans * Reports the right metrics and drives...


  • Egypt ABCO Group Full time

    Job Description The key role of an employee who works as an Accounts Receivable is to ensure their company receives payments for goods , and records these transactions accordingly. Monitor processing of invoices Assuring timely collection of monies due to corporation. Performing account reconciliations Maintaining accounts receivable files and records ...


  • Egypt Souq for E-Commerce LLC Full time

    Job Description We're seeking a dynamic and results-driven person to join our team as a Social and Outbound Marketing Specialist. Key Responsibilities: Delivering Organic social and outbound annual strategy to drive customer funnel objectives. Deliver Localization, personalization and automation plans Reports the right metrics and drives continuous...


  • Egypt Homzmart Full time

    Homzmart is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. Job Description  Lead and motivate a team of customer service...


  • Egypt Homzmart Full time

    Homzmart is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. Job Description Lead and motivate a team of customer service representatives,...

  • EMS Change Agent

    4 weeks ago


    Egypt Electrolux Group Full time

    Job Description Be part of something bigger. Decode the future.At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We...


  • Egypt Harirshop Full time

    We are looking for promising talent to fill the position of # Customer Experience Officer within the emarketing Team, based in Cairo (Both remote and office work conditions will be apply). In this capacity the # Customer Experience Officer be responsible for actively communicating with customers regarding all their inquiries and complains, suggestions,...