customer service associate

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Job Description: Handle day-to-day customer inquiries and requests through non-voice channels including email, social media, WhatsApp, and ticketing systems with professionalism and accuracy.Manage and resolve customer tickets within SLA while ensuring high-quality communication and proper case documentation.Conduct outbound follow-up calls related to...

Customer Service Associate Location: Maadi, Cairo, Egypt (Onsite)Job Type: Full time About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world’s fastest-growing brands scale...

We are looking for a virtual assistant who is energetic, interested in marketing and people person. You can work from home or anywhere else with high speed internet access. The tasks include - Make cold calls to generate leads from a provided spreadsheet. Taking notes, following up with them, helping them resolving their problems, setting up appointments. -...

**Job Requisition ID**:180967 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

Company DescriptionAbout Voice Dream LLCVoice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies across multiple domains and verticals.We focus on creating opportunities for university students and recent graduates who want to gain global work experience without leaving their home...

Customer Service Associate – 4-Month Fixed-Term Contract Location: Maadi, Cairo, Egypt (Onsite)Job Type: Fixed-term contract | 4 months About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps...

Job Requisition ID: 180967  Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

Job Requisition ID: 180965  Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

Title: Customer Service 1. Order Management: o Manage the entire order fulfillment process, from receiving customer orders to ensuring payment receipt. o Ensure lead times are positive and appropriate procedures are followed for rush orders. 2. Coordination and Approvals: o Collaborate with the Sales team for effective order management. o Request...

Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Teleperformance Cairo is hiring for technical support role Grads only Net salary: 19000 EGP (13k basic + 100 Euros kpis) 195 euro quarterly bonus Extra 50 dollars: 200 dollars monthly based on performance Training: (100% payment of the basic salary) Rotational shifts and days off Pay: E£19,000.00 per month Work Location: In person

Job Title:Associate, Customer AcquisitionJob DescriptionThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...

Job Description: Handle day-to-day customer inquiries and requests through non-voice channels including email, social media, WhatsApp, and ticketing systems with professionalism and accuracy. Manage and resolve customer tickets within SLA while ensuring high-quality communication and proper case documentation. Monitor 3PL shipment status and proactively...

Customer Service Representative - CIB Location: Smart Village, October Job Summary We are looking for enthusiastic and customer-focused Customer Service Representatives to join our team. This is an excellent opportunity for fresh graduates looking to start their careers in the banking sector. **Requirements**: - Fresh Graduates are welcome to apply. -...

**Responsibilities**: - Own the end-to-end collections process, from early reminders to overdue account follow-ups. - Coordinate resolution of failed payments, rescheduling, and extension requests with customers. - Accurately log all collection activities and customer interactions in CRM systems. - Guide customers through onboarding, product usage, and...

DescriptionDuties and ResponsibilitiesRespond to customer inquiries by phone and email, providing accurate information about products, orders, and deliveries.Receive and process customer orders, verifying details, approved prices, and required documentation.Coordinate with Sales, Supply Chain, Warehouse, and Logistics to confirm availability and delivery...

Job description Jadeer is Hiring on behalf of one of our clients — a leading fintech company in digital payments and consumer finance across the Middle East. Location: New Cairo What You'll DoHandle customer inquiries via calls in a professional mannerSupport customers with accounts, transactions, and payment-related questionsResolve complaints...

RayaCX is a leading customer experience management company, dedicated to providing exceptional services to our clients. We are currently seeking a Customer Service Agent to join our team in 6th of October City, Egypt. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients. Your main duties will...

Job Title: Customer Service Specialist Key Responsibilities: Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.Assist customers with order placement and follow up on production and delivery schedules.Greet clients and visitors professionally, maintaining a positive and welcoming company...