Jobs: call agent

LTS is looking for a meticulous and service‑driven Quality Assurance Specialist to ensure outstanding customer experience across all our international tourism projects. In this role, you will drive service excellence through structured call monitoring, data‑based evaluation, and impactful coaching that helps our support teams continuously improve. 🔍...

Company: Rose Capital Solutions Job Description: Call Center Agent – Merchant Cash Advance (MCA) / Business Lending Location: Remote (Work From Home) Schedule: Full-time, aligned with U.S. business hours EST Language Requirement: Excellent spoken and written English Experience Requirements: MCA, business loans, or call center/sales experience...

JOB PURPOSE To perform the cards activation calls and execute the action plan through daily consistent productivity of outbound activation calls to increase the activation rates. Description Callouts process 1. Perform customers calls-out based on cards MOB (Month on Box) reports in an attempt to activate their cards to increase the activation rates and...

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney...

e& CX Solutions EG is #Hiring #Immediately🇦🇪(Corpor ate Account) #No_Experience_Required Job Tit l e: Call Center Representative (Inboun d Calls) Job De s c ription: • Commu nicating with business customers via inbound calls.• Respo nding promptly to customer inquiries.• Ackno wledging and resolving customer complaints.• Proce ssing...

We are seeking an experienced and results-driven NOC & Call Center Manager to lead and integrate our 24×7 Network Operations Center (NOC) and Customer Call Center operations. This leadership role is responsible for ensuring high service availability, operational excellence, and superior customer experience by managing technical infrastructure monitoring...

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures. In alignment with its vision, FairMoney...

Only German-speaking candidates will be considered for this role. Are you looking for a real opportunity to build your career from home? We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — we value your motivation, responsibility, and willingness to learn. What You Will...

DescriptionWe are seeking enthusiastic and customer-oriented Call Center Agents to join our Arabic Account team. This is an excellent opportunity for fresh graduates or candidates with no prior experience who are looking to start their career in customer service. Handle inbound and/or outbound customer calls professionally. Respond to customer inquiries and...

DescriptionWe are:NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy,...

The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service. will also document details of all cases and...

Join our fast-growing BPO company as a Trainer & Quality Assurance Specialist with fluent German and English language skills. In this role, you will be responsible for developing and delivering training programs to enhance the skills and knowledge of our employees, while also ensuring the highest level of quality in our services through rigorous quality...

RTM analyst Job Description: Monitor queues, agent status, and service levels in real-time. Manage intraday staffing, breaks, and skilling adjustments as needed. Ensure agent schedule adherence and escalate deviations. Communicate performance updates and alerts to supervisors and management. Analyze intraday trends and support recovery actions during...

Jadeer is hiring on behalf of one of our clients based in New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance customer purchasing power and...

Telesales Agent 📞 Make outbound calls to potential and existing customers to promote and sell our products and services. 🎯 Understand customer needs, recommend suitable solutions, and close sales effectively. 💬 Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities. 🤝 Follow up on marketing leads,...

Job Overview The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service. will also document details of...

Job Purpose  The Live Ops Specialist is responsible for executing and supporting day-to-day live operational activities, ensuring smooth delivery of services, real-time coordination of dispatches, and high-quality customer service. This role works under the Live Ops Lead to monitor ongoing operations ( dispatch, service requests), handle incident...

We are seeking a dedicated and detail-oriented Back Office Agent for our English-speaking accounts at a dynamic outsourcing firm with over 500 employees. In this role, you will support our clients by managing inquiries and resolving issues via voice and non-voice channels efficiently. Your contribution will be crucial in ensuring customer satisfaction while...

Etisalat UAE is hiring Excellent English speakers to be a Customer Service Agents for our Retention Account. Job requirements: Graduates Very good up to Excellent English speakers (B1+) Flexibility with rotational shifts Job Benefits: Net Salary 12300K Bonus program (3k EGP) Referral program (6k EGP) Fully paid training Social and medical insurance Free...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...