vcloud

About VCloud Interactive LLC. VCloud Interactive is a global provider of AI-driven contact-center (CCaaS/UCaaS) and omnichannel customer-experience solutions used by Fortune-100 enterprises in healthcare, pharmaceuticals, recruiting and more. Our VOCCSTM platform and VCloud Intelligence TM analytics power millions of voice, chat and social interactions every...

Role OverviewVCloud Interactive LLC is seeking an experienced IT Administrator to manage and support the company's technology operations. The role covers IT infrastructure, cloud services, user support, procurement, vendor management, security, and ongoing maintenance of all systems and services used across the organization. This role is being hired for our...

Job Accountabilities: Define and implement the overall cloud operations strategy, aligning with business objectives. Develop and implement strategies for cloud operations, ensuring alignment with organizational goals and industry best practices. Lead, mentor, and manage a team of cloud engineers and support staff, fostering a high-performance culture. ...