pearson

Customer Delivery Project Manager About the Role The Customer Delivery Project Manager leads the successful onboarding and launch of Pearson’s Institutional Sales solutions for our higher education customers. From contract signature through go-live, you will serve as the customer’s primary delivery partner, coordinating the people, activities, and...

Tier 2 Order Management Specialist (IC20) Role Purpose The Tier 2 Order Management Specialist (IC20) supports the resolution of escalated and complex order management cases using defined processes and guidance. The role focuses on accurate case handling, strong process adherence, and protecting customer experience, while developing deeper Order Management...