mbc

Responsibilities: ∙ Communicates directly with fans to build strong relationships and establishes a visible external presence on both brand and community social channels ∙ Respond to customer comments and inquiries ∙ Respond to customers in a timely manner ∙Monitors social discussion and sentiment to identify common themes and conversations and...

About the jobWe are looking for passionate and driven Reservations and Ticketing Executives who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than 3 years and are proficient in using Sabre with excellent command in English, then this could be the perfect opportunity for you.On a typical...

Role description: The Customer Excellence Systems Associate will own the day-to-day management on the Customer Excellence duties, enhancement and optimization of Salesforce and Sprinklr, and in ensuring to effectively support Customer Excellence needs and business objectives. The role will also contribute to broader Customer Excellence initiatives, driving...

DescriptionKey Responsibilities1) Leadership & PlanningTranslate the center’s Statement of Direction and business plans into an annual QA & Training plan with clear targets for quality outcomes, coaching impact, and training verification, aligned to COPC’s performance management approach.Maintain a COPC control framework for quality (policies,...

DescriptionResponsibilities:·      Administer, configure and develop customized Salesforce and Sprinklr solutions, scripts and configuration files·      Gather business requirements and translate them into scalable CRM/CX solutions.·      Manage CRM enhancements, automation, workflows, integrations and system...

DescriptionResponsibilities:- Source, evaluate, and select suppliers based on price, quality, service, and delivery capabilities.- Negotiate contracts, terms, and pricing agreements to achieve cost savings and favorable terms.- Process purchase orders accurately and maintain up-to-date procurement records.- Monitor market trends to identify opportunities for...

Responsibilities: · Administer, configure and develop customized Salesforce and Sprinklr solutions, scripts and configuration files · Gather business requirements and translate them into scalable CRM/CX solutions. · Manage CRM enhancements, automation, workflows, integrations and system testing. · Collaborate with Technology, Product, Data, Operations...