konecta

About Konecta Konecta is a leading global provider of customer experience (CX) and digital services, operating in more than 25 countries with over 120,000 employees worldwide. We help organizations transform their customer journeys through innovative technology, operational excellence, and exceptional talent. We are looking for a Genesys Cloud...

The Senior GenAI Engineer will design, develop, and deploy advanced Generative AI and Agentic solutions for Konecta’s covering both enterprise processes as well as industry solutions. These are experienced professionals, expected to contribute from day one with strong coding skills, AI/ML expertise, and a proven ability to independently deliver...

The Senior GenAI Engineer will design, develop, and deploy advanced Generative AI and Agentic solutions for Konecta’s covering both enterprise processes as well as industry solutions. These are experienced professionals, expected to contribute from day one with strong coding skills, AI/ML expertise, and a proven ability to independently deliver...

Core Responsibilities 1. Platform onboarding (first phase – critical) Control plane architecture Agentic workflows & orchestration Observability stack (logs, metrics, traces) Deployment pipelines & environments Build operational knowledge of real use cases, not just infra 2. Run & Support (steady state) L1 / L2 ownership: Incident triage &...

Core Responsibilities 1. Platform onboarding (first phase – critical) Control plane architecture Agentic workflows & orchestration Observability stack (logs, metrics, traces) Deployment pipelines & environments Build operational knowledge of real use cases, not just infra 2. Run & Support (steady state) L1 / L2...

Presales Engineer Department: Pre Sales Engineering Location: Konecta Egypt - New Cairo Experience Level: 2 – 5 Years Employment Type: Full-Time JOB OVERVIEW We are seeking a dynamic and technically grounded Presales Engineer to join our team at Konecta Egypt. In this role, the nominee will act as the crucial technical bridge between our enterprise...

Presales Engineer Department: Pre Sales Engineering Location: Konecta Egypt - New Cairo Experience Level: 2 – 5 Years Employment Type: Full-Time JOB OVERVIEW We are seeking a dynamic and technically grounded Presales Engineer to join our team at Konecta Egypt. In this role, the nominee will act as the crucial technical bridge between our...

About Konecta Konecta is a global leader in customer experience (CX) and digital services, operating in more than 25 countries with over 120,000 employees worldwide. Job Summar yWe are looking for an experienced Senior Business Analyst to lead business analysis activities, gather and define business requirements, optimize processes, and collaborate with...

About Konecta Konecta is a global leader in customer experience and digital services, operating in more than 25 countries with over 120,000 employees. We empower businesses through innovative technology solutions and offer excellent opportunities for career growth. Job Summary We are looking for an experienced Infrastructure Project Manager to lead IT...

About Konecta Konecta is a leading global customer experience (CX) and digital services provider, operating in more than 25 countries with over 120,000 employees worldwide. We partner with some of the world's leading brands to deliver innovative customer and technology solutions, offering exciting career growth opportunities in a dynamic, international...

**About Konecta** Konecta is a global leader in customer experience (CX) and digital services, operating in more than 25 countries with over 120,000 employees worldwide. **Job Summar** yWe are looking for an experienced **Senior Business Analys** t to lead business analysis activities, gather and define business requirements, optimize processes, and...

**About Konecta** Konecta is a global leader in customer experience and digital services, operating in more than 25 countries with over 120,000 employees. We empower businesses through innovative technology solutions and offer excellent opportunities for career growth. **Job Summary** We are looking for an experienced **Infrastructure Project Manager** to...

About Konecta Konecta is a global leader in customer experience (CX) and digital services, operating in more than 25 countries with over 120,000 employees worldwide. Job Summar yWe are looking for an experienced Senior Business Analyst to lead business analysis activities, gather and define business requirements, optimize processes, and...

About Konecta Konecta is a global leader in customer experience and digital services, operating in more than 25 countries with over 120,000 employees. We empower businesses through innovative technology solutions and offer excellent opportunities for career growth. Job Summary We are looking for an experienced Infrastructure Project Manager to...

**About Konecta** **Konect** a is a leading global customer experience (CX) and digital services provider, operating in more than 25 countries with over 120,000 employees worldwide. We partner with some of the world's leading brands to deliver innovative customer and technology solutions, offering exciting career growth opportunities in a dynamic,...

About Konecta Konecta is a global leader in Customer Experience (CX) and Business Process Outsourcing (BPO), operating in over 25 countries and serving leading international clients. We are committed to delivering exceptional customer experiences through innovation, technology, and talented people. Job Summary We are seeking a **Korean Customer Experience...

**Japanese Customer Experience (CX) Specialist** About Konecta Konecta is a global leader in Customer Experience (CX) and Business Process Outsourcing (BPO), operating in more than 25 countries and serving hundreds of leading international clients. We are committed to delivering exceptional customer experiences through innovation, technology, and talented...

About the Role Security is foundational to our GenAI platform. The platform is built on Google Cloud Platform (GCP), and we welcome candidates with strong experience across enterprise cloud security platforms (e.g., AWS, Azure, or other cloud environments), with GCP expertise considered a strong advantage. As our Security Lead, you will own the...

Firewall Specialist A highly skilled firewall specialist responsible for the administration, management, and optimization of firewall and network security solutions to ensure the protection of organizational infrastructure and data. The role focuses on maintaining secure network boundaries, enforcing security policies, and responding to security...

Microsoft SQL Server Specialist A highly skilled Database Engineer responsible for the administration, management, and optimization of Microsoft SQL Server environments, ensuring high availability, performance, and data security. The role focuses on maintaining critical database systems, supporting business applications, and implementing best...