Jobs for call center at Al Ḩaḑrah, Alexandria

Job DescriptionMonitor inbound & Outbound calls and evaluate agents performance concerning the quality of service offered through all channels.Provide clear insight into performance drivers and the levers which impact performance.Give recommendations for process improvements based on the customer experience and feedback.Design quality rules and...

**Job Description**: - Dedicated advanced reporting Analyst will be required to handle all new onboarding and EWFM profile creation, changes, shift updates, headcount changes, within EWFM and Files - The Altice and Vendor “Real Time Management Analyst” is responsible for maximizing resources to ensure the right numbers of agents are in the right place...

Responsible for improving productivity by dealing with customer queries and responsible intransmission methods optimization and documentation.What’s On Your Plate?Coordinate and collaborate with other departments for sales related matters (Marketing, Operations and Finance department)Act as a first point of contact and respond quickly for partner...

Job Description : Benefits:-- Attractive salary (Net salary+ KPIS’)- Monthly Connectivity Allowance- COLA 15% salary increase- Full paid Training- Working from home- Social insurance (from day one)- Medical insurance (after training)- Undergrads with no attendance can apply- Governorates Residents’ are welcome to apply- No overnight shifts- PC or laptop...

Job Number 24050455 Job Category Sales & Marketing Location Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate,...

Job Number 24050455Job Category Sales & MarketingLocation Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the...