Front Office Executive

منذ 4 أيام

Ash Sheikh Zayed, Giza, مصر SODIC دوام كامل
The Front Office Executive will be the first point of contact for clients and visitors, making sure they are welcomed, assisted and directed to the right person. The role will also provide day-to-day administrative support to the Head of Customer Service and the team. Main Responsibilities
• Welcome clients and visitors, ask how you can help and connecting them with the relevant team member.
• Answer incoming calls, transfer them to the designated person, take clear messages when needed.
• Help manage visitor appointments and keep a record of visits.
• Receive and distribute mail, documents and deliveries.
• Make sure the reception area and meeting rooms are ready and in tip top shape for receiving and accommodating visitors.
• Provide basic information about the Customer Service team and direct any questions that need a detailed response to the right colleague.
• Keep the Head of Customer Service’s calendar up to date and help arrange meetings and appointments.
• Prepare meeting documents, take minutes when requested and follow up on agreed actions.
• Assist with correspondence, reports, presentations, filing and other routine administrative work.
• Help the team coordinate day-to-day requests and follow up on assigned tasks.
• Handle client and company information carefully and maintain confidentiality.
• Carry out other work-related administrative duties assigned by the Head of Customer Service. Qualifications &

Requirements:
• Fresh Grad or up to 3 years of professional experience.
• Pleasent, welcoming and very professional Demeaner
• Excellent Organizational Skills
• Excellent Multitasking and follow-up
• Very Good People Management
• Very Good Communication Skills
• Proficiency using Microsoft Tools (Word, Excel, PowerPoint.... etc. )
• Experience with salesforce is a plus
• Excellent and prefect English Both Written and Spoken.
• Resident of Al Sheikh Zayed or 6th October.