Customer Service Specialist

منذ 12 ساعات

th of October City, Giza, مصر Elabdfoods دوام كامل
We’re Hiring | Customer Service Specialist At ElAbd Foods, we’re looking for a proactive and customer-focused Customer Service Specialist to join our team If you’re passionate about customer satisfaction, problem-solving, and turning customer feedback into meaningful improvements, this could be the right opportunity for you. 🔹

Key Responsibilities
• Monitor customer communication channels and collect customer feedback.
• Analyze customer data and maintain an organized database of complaints and feedback.
• Follow up on customer issues and coordinate with relevant departments to ensure timely resolution.
• Support customer satisfaction measurement and prepare periodic reports.
• Contribute to customer loyalty initiatives and continuous service improvement.
• Collaborate with Sales, Production, Quality, and Legal Affairs to enhance the overall customer experience. 🔹 What We’re Looking For:
• A customer-focused mindset and strong problem-solving skills.
• Analytical thinking and attention to detail.
• A commitment to quality and continuous learning.
• Strong teamwork and collaboration skills Interested in joining our team? Apply now and take the next step in your career with ElAbd Foods