Customer Service Representatives – Telecom Account
منذ 2 أيام
Cairo, مصر
INTELCIA
دوام كامل
١٩٬٠٠٠ ج.م. - ٣٥٬٠٠٠ ج.م. مؤقت
مجانًا عبر البريد الإلكتروني أو Google
احفظ هذه الوظيفة وحافظ على تنظيم بحثك
قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
مجانًا عبر البريد الإلكتروني أو Google
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
We’re Hiring – Customer Service Representatives (USA Account)
Position: Customer Service Representative
Locations:
⦁ Cairo: Sheikh Zayed (Ivory Business Park – next to WOC) OR Maadi (Technology Park)
⦁ Alexandria: Borg El Arab (Silicon Valley)
Salary &
Benefits:
⦁ Salary 19,000 EGP and can go up to 35,000 EGP/month ⦁ Net Basic: 14,000 EGP (10,000 basic + 4,000 transportation allowance besides transportation) ⦁ KPIs: 100 USD ⦁ Incentives: 7 – 14 USD per closed deal ⦁ Paid Training: on basic salary (10,000 EGP) ⦁ Social & Medical Insurance
Job Description
Handling customer service calls for US customers Providing technical support or assisting with billing inquiries (Optimum Account), with several queues (TSR, CSR, Mobile, Retention, Non-pay) Working
Conditions:
⦁ 5 working days / 2 days off (rotational) ⦁ 9
working hours
including 1-hour break Rotational shifts: ⦁ 3 PM – 12 AM ⦁ 4 PM – 1 AM ⦁ 8 PM – 5 AM ⦁ 10 PM – 7 AM Transportation provided Door-to-door for girls Multiple pickup points for boys
Requirements:
⦁ Fluency in English ⦁ Fresh grads & undergrads are welcome
Benefits:
⦁ Salary 19,000 EGP and can go up to 35,000 EGP/month ⦁ Net Basic: 14,000 EGP (10,000 basic + 4,000 transportation allowance besides transportation) ⦁ KPIs: 100 USD ⦁ Incentives: 7 – 14 USD per closed deal ⦁ Paid Training: on basic salary (10,000 EGP) ⦁ Social & Medical Insurance
Job Description
Handling customer service calls for US customers Providing technical support or assisting with billing inquiries (Optimum Account), with several queues (TSR, CSR, Mobile, Retention, Non-pay) Working
Conditions:
⦁ 5 working days / 2 days off (rotational) ⦁ 9
working hours
including 1-hour break Rotational shifts: ⦁ 3 PM – 12 AM ⦁ 4 PM – 1 AM ⦁ 8 PM – 5 AM ⦁ 10 PM – 7 AM Transportation provided Door-to-door for girls Multiple pickup points for boys
Requirements:
⦁ Fluency in English ⦁ Fresh grads & undergrads are welcome