Process Excellence Specialist
2 days ago
Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.
Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.
Planning and executing process improvement projects.
- Maintain Advansys quality management system to ensure that all processes are in accordance with
international standards.
- Create processes, Flows, SOPs, and Work instruction and guidelines documents.
- Maintain and update all process-related documents and handles change requests.
- Audits different process areas with process owners to monitor conformance with QA standards and
procedures.
- Generate Audit Reports, share them with the departments concerned, and follow up on the actions.
- Report the areas of improvement based on the audit results, operational excellence projects, and
survey results.
- Implement customer satisfaction calls and communicate surveys, collect feedback, and share it with
concerned parties.
- Participate in Root Cause Analysis sessions & follow up on the actions.
- Promote process improvement & operational excellence culture
**Requirements**:
- Education: bachelor's degree
- Years of experience: 2+
- Specific Technical & Practical Knowledge: Statistics
- Business, Market & Industry Knowledge: ISO 9001:2015, root cause analysis tools are plus,
- Experience with Ecovadis - Audit, SW lifecycle, CSS and RCA.
At its core Advansys ESC was founded with passion to advance businesses through technology.
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