Manager, Account Management

1 day ago

Mansoura, Egypt Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Account Management

**Job Description**:
Support the core sales in managing Sales Admin tasks, and manage a specific customer accounts to achieve predefined business goals. Liaison with Finance in maintaining proper payment records for auditing purpose. Report to Egypt Country Manager.

Role and responsibilities:

- Analyze customer performance to identify business opportunities
- Prepare quarterly customer performance review to key customers
- Ensure QMR adequacy from a time and quality perspective
- Track deals performance and prepare appropriate action plan with the sales lead
- Custody of all customer agreements, and coordinate with finance for proper customer payment process
- Ensure that sales process and documentation are compliance with the corporate policy and audit requirements
- Selling a specific core products to certain customers under the supervision of the Sales Lead
- Take gradual responsibility of complete management of small accounts with coordination of the Sales Lead
- Coordinate with the Marketing Manager to ensure effective communication with customers pertaining MasterCard promotions and campaigns
- Liaison with Franchise to manage a standard Franchise related activities for on boarding customers
- Responsible of the implementation success of CAIB initiative
- Coordinate MasterCard training courses with MCU and ensure addressing customer’s training needs and demonstrate MasterCard knowledge transfer leadership role
- Act as first line support for customer’s business inquiries in absence of the Sales Lead.

Experience required:

- Strong payment product knowledge (credit, debit, prepaid, etc.)
- Data analysis skills
- Market and industry knowledge
- relevance experience

**Education**:
Bachelor’s degree or equivalent

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

  • Account Manager

    7 days ago

    Mansoura, Egypt Daleenda Full time

    Daleenda is currently seeking an experienced and client-focused Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring client satisfaction, and driving business growth. Daleenda is a leading technology company that delivers innovative IT solutions, and this...

  • Account Manager

    2 weeks ago

    Mansoura, Egypt Talabat Full time

    Role Summary: Responsible for developing the business through partner restaurant and maintain long term relationship. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What’s On Your Plate? - Conduct business reviews...

  • Account Manager

    2 weeks ago

    Mansoura, Egypt GE Healthcare Full time

    **Job Description Summary**: Account Manager responsible for winning business and customer facing. She/He operates with some autonomy but is covered by well-defined Commercial policies or review of end results. Account Manager allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically...

  • Account Manager

    3 days ago

    Mansoura, Egypt talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

  • Assistant Accounting Manager

    1 day ago

    Mansoura, Egypt Marriott International, Inc Full time

    **หมายเลขงาน** 23085426 **ประเภทของงาน** Finance & Accounting **สถานที่** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt ดูบนแผนที่ **ตารางการทำงาน**

  • Sales Account Manager

    2 weeks ago

    Mansoura, Egypt Sarmad Full time

    We are searching for talent software Sales Account Manager to join our team based in Egypt, Mainly focusing on below duties and responsibilities. - Expert in RFP response " MUST " - Solid documentation skills - Customer communication skills. - Commercial proposals preparation. - Solid experience at governmental sector. - Professional experience at market...

  • Key Account Manager

    3 days ago

    Mansoura, Egypt Merck KGaA Darmstadt Germany Full time

    **A career at our company is an ongoing journey of discovery**: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of...

  • Account Manager, Customer Connect

    7 days ago

    Mansoura, Egypt LSEG (London Stock Exchange Group) Full time

    Role Responsibilities & Key Accountabilities: - Responsible for client relationship management and sales activities across a set of transactional customer accounts - Understands what the sales cycle entails and gains knowledge of particulars for supporting accounts - Maintains pipeline hygiene (renewals and gross) in Salesforce, ensures all client...

  • Account Manager

    2 days ago

    Kafr Al Mansoura, Egypt Delivery Hero Full time

    Company Description talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Account Manager

    2 weeks ago

    Markaz El Mansoura, Ad Daqahliyah, Egypt Try-gc "Grand Community" Full time 80,000 - 120,000 per year

    We're Hiring: Account Manager Location: Mansoura (On-site)Key Responsibilities:Manage client relationships and understand their marketing goals and needs.Plan and execute influencer marketing campaigns in collaboration with the creative team and influencers.Identify and select suitable influencers for each campaign and oversee the content delivery...