Country Manager, Cairo Representative Office

JOB PURPOSE

The role holder is responsible for supporting sales in Egypt for certain products in general by bringing new customers and upselling cross selling activities with existent clients within the country to increase business insured and premium income through implementation of a country/region specific sales strategy for the overall benefit of the Corporation. This role will pursue identified leads, generate business through new and existent customers, ensure quality of business insured is maintained, assist customer in familiarization with the new policy and develop strong market intelligence to provide inputs for improvement of existing products.

The role holder will manage and maintain the relationships with clients in Egypt he/she is operating, IsDB Group and other stakeholder to explore new business opportunities to enhance ICIEC sales within the country.

KEY RESPONSIBILITIES

**Business Development**
- Ensures implementation of the business development plan as per the guidelines defined by the Division Manager of region.
- Pursues all leads identified in close coordination with the Division Manager of the region by interacting with potential customers, understanding their requirements, offering products to address their needs and hence convert them into customers for ICIEC to enhance business insured and premium income for ICIEC.
- Initiates meetings to identify opportunities to sell to individual exporters, suppliers, ECAs, banks, and investors to identify their needs and recommend solutions thus generating business for ICIEC.
- Conducts meetings with identified clients on a periodic basis to pursue potential business opportunities to generate sales through new customers and hence increase revenue.
- Adheres to the guidelines to manage the risks prudently by understanding the customers and their financial dealings better.
- Ensures achievement of established targets (number of clients, business insured, premium etc.) and ensures maintenance of portfolio through balancing sales between short term, medium terms and long-term products.
- Ensures product and segment profitability, pricing strategy to recommend changes to the sales plan if needed in coordination with the Division Manager of the region.
- Ensures adherence to risk management guidelines in bringing in new business to minimize the number of claims submitted to ICIEC.
- Supports the Public relations team to launch media and advertising coupling and organizing promotional seminars.
- Dealing with Brokers and other potential distribution channels available in the market to develop new business for the Corporation.
- Adheres to the guidelines to manage the risks prudently by understanding the customers and their financial dealings better.
- Ensures product and segment profitability, pricing strategy to recommend changes to the sales plan if needed in coordination with the Division Manager of the region.

**Market Intelligence**
- Liaises with the Division Manager of the region to develop understanding of the target Member Countries by staying up to date with economic, political developments, national development plan and macro-economic trends to provide input to key stakeholders such as Underwriters, Senior Underwriters etc. and evaluates the impact of external trends on product sales.
- Liaises with identified external market research agencies, private and public stakeholders and utilizes other sources to collate information about competitor activities to ensure development of competitive sales strategy for enhancing ICIEC sales.
- Supports the development of new products and the improvement of existing products based on market trends, competitor offerings and customer feedback from the country of operation to enhance market penetration.

**Customer Relationship Management**
- Liaises with customers after the policy has been issued by ICIEC, to assist the customer in familiarizing themselves with various facets of the policy such as terms, processes etc.
- Understands the guiding principles and rules pertaining to KYC and ensures adherence to the same.
- Maintains good relations with the existing and new customers to identify new deals and generate business opportunities for ICIEC.
- Negotiates with potential clients, ensures preparation of concept notes, issuance of NBIs, offers, insurance policy, etc. as per the authority delegated to him by the Division Manager of the Region and in coordination with underwriting function.

**Underwriting (on ad-hoc basis)**
- Responsible in underwriting operations pertaining to commercial and political risks for policyholders where the risk is within the MENA region in directing the policy portfolio by conducting requisite underwriting analysis to determine the risks associated with potential transactions and obligors.
- Conducts in-depth financial analysis of the involved buyers/importers/importer's bank through analysis of business plans, financial model, cash flow statements, assets, projected c