Data Analysis and Data Expert

6 days ago

مصر, Egypt Orange Business Services Full time

**About the role**:
Ensures accuracy and data quality of all Network Data Services from ordering to billing and for the hand over to operations process, in order to optimize company’s revenue, minimize the cost and increase customer satisfaction. The role also provides expertise and guidance on the correct handling of technical network data in large customer projects. The role also contributes to the development of data skills in the Data Validation team.

**Key Tasks and Responsibilities**:

- Ensure the consolidation of all Network Data Services from ordering to billing in terms of accuracy and data quality and improve hand over to operation process in order to optimize company’s revenue.
- Deploy Data Quality reporting, analytics and Data visualization dashboards.
- Provide strong expertise and guidance in the implementation of complex customer projects on the correct management and handling of the customer technical inventory across products, process, tools.
- Develop data competencies in the Data Validation team, including on python and power BI.
- Supporting the International Busienss Operations (IBO) technical Inventory global data owner, rewrite and adjust whenever needed the IBO processes to integrate the new business rules for technical Inventory data as defined by the Data Management forum.
- Participate to the Customer Service Opeation Datalab testing and roll out and integrate new data and process controls using Machine Learning, Artificial Intelligence and Big data concepts.

**About you**:

**Additional information**:

- University Degree in Telecommunication, Computer Science, Data Science, Information Systems.
- CCNA certification and PMP certification are a must.
- 5+ years experience, in Telecommunication, Data Analytics, Data Science or customer service

**Department**:
Customer Services & Operations

**Contract**:
Regular

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