Jira Cloud Admin

2 weeks ago

مصر, Egypt FlairsTech Full time

Details
Required Experience 3+
Department Business Operations & Support Services
Career Level
Position Location Cairo / Alexandria

**Skills**:

- Python
Jira
Integration testing
CloudOps
agile
Automation Testing
Internet research and analysis
integrations

Requirements and responsibilities

Job Description: Jira Cloud Administrator

Position Overview:
As a Jira Cloud Administrator, you will be responsible for managing and administering Jira Cloud. Your primary focus will be on configuring, maintaining, and optimizing Jira Cloud to support the organization's project management needs. You will work closely with stakeholders, project teams, and other administrators to ensure smooth operations and effective utilization of Jira Cloud.

Key Responsibilities:
1. Jira Cloud Configuration and Customization: Configure and customize Jira Cloud to align with the organization's project management processes, workflows, and requirements. This includes setting up issue types, fields, workflows, screens, and dashboards.

2. User Management and Support: Manage user accounts, permissions, and groups within Jira Cloud. Provide user support and guidance, including training sessions and documentation, to ensure optimal usage of Jira Cloud by team members.

3. Integration and Automation: Integrate Jira Cloud with other tools and systems used within the organization, such as collaboration platforms, development tools, and automation frameworks. Implement automation and customizations using Jira Cloud's built-in features or scripting languages like Groovy or Python.

4. Stay updated with the latest features, updates, and best practices to leverage the full potential of Jira Cloud.

5. Issue Tracking and Reporting: Monitor and manage the lifecycle of issues in Jira Cloud, ensuring their timely resolution. Generate reports and provide data insights to stakeholders and project managers regarding project progress, team performance, and issue trends.

6. Security and Data Governance: Implement and maintain appropriate security measures, access controls, and data governance policies within Jira Cloud. Collaborate with the IT team to ensure compliance with data protection regulations and industry standards.

Qualifications and Skills:

- Solid experience in administering Jira Cloud or similar cloud-based project management tools.
- Proficiency in configuring and customizing Jira Cloud, including workflows, issue types, custom fields, screens, and permissions.
- Understanding of software development lifecycles and project management methodologies.
- Knowledge of scripting languages (e.g., Groovy, Python) for automation and customization.
- Strong problem-solving and analytical skills with attention to detail.
- Excellent communication and interpersonal skills to collaborate effectively with stakeholders and teams.
- Ability to manage multiple tasks and prioritize work in a dynamic environment.
- Familiarity with Agile methodologies (e.g., Scrum) is a plus.
- Understanding of cloud-based infrastructure and security best practices is advantageous.

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