Account Manager

2 weeks ago

الإسكندرية, Egypt metas Full time

Join Our Team as an Account Manager at **Metas Research Studio**

**Location**: Roushdy, Alexandria

**About Us**:
Metas is a leading tech company that has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients’ path to digital transformation.

We are seeking a dedicated **Account Manager** to join our team and take charge of managing our client relationships for the Bulk+ SaaS product.

**Responsibilities**:

- Engage with existing clients to maintain strong relationships and identify opportunities for account growth
- Provide exceptional customer care by addressing client inquiries and issues in a timely manner
- Collaborate with the sales team to identify upsell and cross-sell opportunities within the existing client base
- Analyze usage data and provide insights to clients on how to maximize the value of our Product
- Coordinate with the development team to ensure client feedback is incorporated into product improvements

**Qualifications**:

- Proven experience in an account management or customer care role, preferably in a Tech. company
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment

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