Receptionist
1 week ago
Who are we?
The Specialized Universal Network of Oncology Centre (SUN) was established in 2008, as the first comprehensive private cancer care center in Alexandria, Egypt. SUN has a dedicated multidisciplinary team of highly trained medical and paramedical staff, providing high-quality Oncology Care covering a full scope of diagnosis and treatment, all delivered according to the most recent treatment guidelines. SUN is now offering its services to patients from all over Egypt and internationally.
SUN Oncology Center provides cancer care services to more than 100 patients every day, with the capacity for 10 inpatients and 25-day care patients, and many outpatient clinics. With approximately 2,500 new cancer patients registered every year.
The SUN team consists of 25 certified physicians in different specialties dedicated to the care of cancer patients: Medical Oncologists, Radiation Oncologists, Pediatric Oncologists, Hematologists, Palliative care, Internal Medicine, Pain Management, Nutrition, Psychiatry, and Infection Control. Along with 8 certified Clinical Pharmacists and 8 certified Nurses. Radiological and laboratory services are available on-site. SUN staff are always enthusiastic to train young professionals.
**Role Summary**:
**Responsibilities**:
- Greeting patients and visitors using exceptional customer service skills.
- Open patient files, manage reservations and answer questions.
- Connecting patients to the secretary of the specialist doctor.
- Recording cases on the software system and updating different Excel files.
- Be fully knowledgeable of the rules and regulations within the center and respect them to the fullest.
- Greet patients, collect their information, and enter it into the system whilst maintaining a low human error margin.
- Transfer messages to the center staff according to patient needs.
- Resolve daily operational issues and maintain a high standard of service and care.
**Requirements**:
- Bachelor's degree in hospitality or a related field.
- Minimum one year experience in customer service.
- Good knowledge of medical terminology.
- Fluent in written and spoken English and Arabic.
- Excellent communication skills.
- Excellent Computers skills.
- Previous experience with Primecare software system is an asset.
Work Location:
Smouha
- Alexandria
**Salary**: E£3,500.00 - E£5,500.00 per month
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