Administration Sh

**Company**: MCV INDUSTRY ( egypt)
- **Job Purpose**:
Responsible for supervising and managing the following tasks: courier, call center, customer service, SAP records controlling, agriculture, organizing the company events, company communication services and administration purchases

**Job Duties and Responsibilities**:
Review and approve the mobile phone companies’ monthly invoices
- Review and approve the local and international lines’ monthly invoices
- Review the monthly reports for the company communication services
- Receive and evaluate the courier companies’ offers and compare the prices and servicesReview and approve the monthly invoices of the courier companiesReview courier monthly reports and report any deviations
- Review the call center reports and send the necessary correspondences to the responsible departmentsFollow up on any unexpected case and take the necessary corrective actionsFollow up on the messengers & call center agents’ daily performancePrepare the company agriculture plans and review the daily progression
- Manage all the company’s lands (storage requests approval, store plans, violations report)
- Organize and follow up on the company’s summer activitiesAnalyze the SAP records for all department cost centers and report the differences and the variances

**Job Skills and Abilities**:
**Knowledge**:

- A strong understanding of administrative functions such as scheduling, office management, document handling, and data entryKnowledge of customer relations and maintaining a positive office environment, particularly in dealing with internal and external customers or visitorsUnderstanding how to prioritize tasks and manage time effectively, both personally and for the team
- Knowledge of financial processes and managing office resources effectively within a budgetProficiency in Microsoft office suite (Excel, Word, PowerPoint)

**Skills**:

- Ability to motivate, direct, and guide the team towards achieving goals while managing individual performance
- Strong written and verbal communication skills for interacting with the team, upper management, customers, and other departments
- Ability to analyze situations, identify issues, and find efficient and effective solutions
- Managing multiple projects, tasks, and responsibilities simultaneously while ensuring deadlines are met
- Ability to handle disputes or misunderstandings within the team, resolving issues professionally

**Abilities**:
Ability to define clear, actionable goals for the administrative team that directly contribute to the organization's long-term objectives
- Ability to look ahead and foresee potential changes or challenges in the organization and industryAbility to adjust quickly to changing priorities, workloads, and office dynamics

**Qualifications**:
Bachelor’s degree in any discipline

10-15 years of experience in Administration
- Good command of the English language
- Experience using ERP systems is preferred