Principal Software Engineer

2 weeks ago

مصر, Egypt Unifonic Full time

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey.

**Principal Software Engineer**
- Build and maintain solutions that scale. Serving millions of users every day.
- Contribute to building and maintaining the policies, procedures, and technical assets in Unifonic’s cloud infrastructure.
- Support various teams with a technical vision in the core areas of interest for Unifonic's products.
- Support multi-cloud-based communication products, especially as an augmentation to the internal technology team and working with partners’ software development teams.
- Work on cloud-based development and deployment, including the following: AWS (EC2, SQS, S3, RDS, Aurora).
- Work closely with service delivery teams to support product deployments to the cloud.
- Understand and use Unifonic's technical architectures, tools, and techniques to build powerful, efficient, flexible, and scalable solutions.
- Ability to perform basic database administration, performance optimization, index optimization, write advanced select queries, and replace cursor usage with relational SQL.
- Collaborate with product owners, scrum masters, and other developers to deliver a quality product using tools such as JIRA and Git.

**Requirements**:

- Hands-on 9+ years of experience in developing complex projects, preferably in the communications domain by using Java (Spring Framework).
- Hands-on experience in Web Development (HTML, CSS, JS).
- Practical experience in queuing systems/message brokers like ActiveMQ, RabbitMQ, Kafka, Beanstalk, SQS, etc...
- Practical experience with cache technologies such as Memcached, and Redis.
- Proficiency in a Linux environment and in consuming and designing RESTful APIs.
- Solid experience with full Software Development Lifecycle, Distributed Architectures (REST, SOAP, Queue-based), and Microservices Architecture.
- Bachelor's degree in Engineering, Software, or a related discipline or the equivalent.
- Familiarity with software project management tools similar to Agile, Maven, and Git.
- Experienced with using cloud hosting technologies such as AWS.
- General knowledge in telecommunications (SMSC, VOIP, SMPP, etc...).
- Excellent communication skills.
- Strong problem-solving and analytical skills.

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