Bem Commercial Demand Forecast Authority

**What you’ll do**:
Networks are our key asset and enabler to better serve new and existing customers. Vodafone is a rapidly changing company that constantly invests in improving and optimizing the networks. As part of this effort, we are looking for someone with a strategic and analytical mind-set to work within the Network Customer Insights team and ensure our commercial strategies are well reflected into Vodafone DE network demand forecasts and capacity modelling.

The main accountability of the role is to assist setting up the DE Mobile and Fixed Demand Forecast Process, which in turn will improve capacity modelling within Networks. You will work with the BEM Authority in DE to collate all of the necessary commercial input KPIs required to support the traffic modelling process. You will then translate the commercial inputs and model the outputs for the Mobile & Fixed Demand and Forecast Senior Engineers, so that the outputs can be translated into NW KPIs for capacity modelling purposes in the NW Verticals. You will ensure that the commercial inputs, modelling, and NW outputs are available to support the NEP and Demand Forecast bi-yearly process in a timely manner. Working with the business units you will also support discussions to agree demand phasing to support major tariff changes, new product introductions or technology launches. You will also support the NW Forecast Engineers with any new requests for information to support strategic initiatives.

**Who you are**:
Key accountabilities and decision ownership:

- Manage commercial traffic demand inputs into the network capacity planning process.
- Bring customer insights to life to ensure our strategy is set to evolve the fixed, mobile and converged network, working with several stakeholders including Consumers and corporate functions.
- Setup and manage customer network usage insights reporting.
- Explore and recommend commercial and network opportunities driven by data insights on customer network usage.
- Translate and model new products and propositions into network demand including long term predictions for technology and service adoptions.
- Develop and update our internal Fixed and Mobile traffic demand forecast.
- Further develop our customer experience strategy.
- Influence and drive the changes around people, processes and technology.
- Working on key Technology strategic projects, delivers outcomes that are optimal for the organisation and in line with the business objectives.
- Inputs and evaluation of business cases including justification of spend.

**Core competencies, knowledge and experience**:
Core competencies, knowledge and experience:

- Fluent English (German an advantage)
- Great analytical skills when working with data sets coming from different business areas.
- Proven ability to analyze and interpret network demand in the context of commercial activities.
- Proven record of defining and implementing strategic plans.
- Good knowledge of mobile and fixed markets and networks and experience in the telecommunications sector (desired).
- Excellent communication skills - able to engage with stakeholders confidently and effectively; able to explain complex concepts in an accessible way.
- Excellent problem solving, analytical and communication skills.
- Demonstrate strong numerical and literary skills and advanced data analytical skills.

Technical /Professional Qualifications:

- Highly Analytical
- Telecom background
- Advanced Excel and data modelling skills using data sets from multiple domains
- University degree or equivalent experience

**Not a perfect fit?**:
**What's in it for you**:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.