Managing Consultant, Advisors Client Services

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Managing Consultant, Advisors Client Services

Overview

Mastercard Advisors, the professional services arm of MasterCard Worldwide, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.

With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients

Role
- Contribute towards development of strategies and programs for large, strategically important regional and global clients
- Build strategies, propositions & operating models independently or as part of a consulting team
- Rigorously and logically identify issues and potential solutions to client problems
- Obtain data from multiple sources, collate, analyze, and triangulate information to develop reliable fact bases
- Synthesize analyses into clear, sound recommendations; take responsibility for structuring and writing sections of reports and steering committee presentations at a works stream or project level where required.
- Assume individual workstreams responsibility within an engagement.
- Confidently deliver presentations to internal and external clients
- Plan, organize and structure own work and that of Analysts
- Develop effective working relationships with mid
- to senior-level client management
- Proactively seek new knowledge and structure their client work to facilitate the capture of Intellectual Capital
- Support MasterCard Advisors and local market account teams in client relationship management and business development efforts
- Work at client sites and / or remotely as required

All About You
- 6-9 years consulting experience at a top-rated firm or equivalent business management experience and/or internal consulting experience in a major financial institution
- Advanced degree or MBA preferred
- Professional level English and Arabic language capability
- Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.
- Strong presence & communication skills - both interpersonal & written
- Excellent client management & engagement management skills
- Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment
- Willingness to travel

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.