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Property Manager
2 weeks ago
JLL supports the Whole You, personally and professionally.
**Requirements**:
The role is to report directly to Associate Director Egypt (PAMS) and matrix to the Head of Building Management-(PAMS). Representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, transitions management (which involves taking the building into a multi-let asset), in accordance with industry best practices.
- a) HSE Requirements and Building Inspections (including permits, method statements
for works, HSE Tenant representation & communication, fire drill planning and
fit-out supervision, etc.)
b) Policies and Procedures
c) New Leases & Lease Renewals and Variations
d) Tenant Database Management (contacts / documents / correspondence
e) Management of the site-based team, TFM service providers, Front of House, Stakeholders, etc.
f) Document Control
g) FM Strategy / Management and Verification of the PPM Maintenance (Inc.
specialist maintenance and communication where necessary to tenants
h) Cleaning (internal and external schedules and operational plans and any
necessary communications to tenants)
i) Security Management Plan (SMP) (in coordination with the security
service provider. This should include SOP’s as well as Emergency.
Evacuation Planning for various incidents including fire, bomb,
terrorism. The SMP will also cover access control / CCTV / Control
Room monitoring / roaming inspections, carpark management etc.)
j) Parking Management and Allocation
k) Waste Collection Strategy
l) Office Deliveries
m) Front of House Service and Delivery
n) Post Room
o) Food Deliveries
p) Oversight of the communal facilities (Business Centre, Auditorium, Gym, and Cafeteria)
q) Business Continuity Planning (BCP)
r) Oversight of client issued invoicing (for rental, service charge, late fees, returned cheques etc.)
s) Collections (for rent / service charge and receipting)
t) Coordination required client payments for Invoiced OPEX
u) Procurement Strategy for OPEX and CAPEX
v) Client Reporting (monthly / annually)
w) Preparations for Special Occasions - Ramadan/National Day/Christmas, etc.
x) Cyclical Reporting (input and compilation of information regarding property
management / leasing / finance / HSE and legislative requirements / risks /
facility management / energy management / tenant fit out.
z) Fees and violations to be applied to tenants in the Property
**Skills Required**:
Ethics and business acumen.
Graduate degrees and or relevant accreditations.
Minimum 5 years of mall management experience (mall manager level or above).
Experience in the GCC region including mall development, mall launching/opening and mall renovation.
Mixed use development experience and knowledge of the retail real estate industry.
Experience with luxury segment of the market.
Good understanding of mall operations and associated policies and procedures.
Good understanding of mall marketing, advertisement, and promotions.
Operationally astute and proficient.
Transitions management experience.
Experience working directly for and on behalf of a Landlord or Client.
Microsoft Word / Excel / PowerPoint.
Fluent English (verbal and written); ability to speak Arabic an advantage.
Excellent telecommunication and customer service.
Experience of using property management CRM systems.
Man-management / People management.
An empathetic leader, good team player with strong analytical skills.
Able to be trusted with confidential and sensitive company information.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives hel
