E-commerce Account Manager

4 days ago

مصر, Egypt ARQQA Full time

**Department**: E-commerce
**Reports To**: Head of E-commerce / E-commerce Director
**Summary**

**Responsibilities**:

- **Strategic Planning & Execution**: Develop and implement strategies to drive sales, increase online visibility, and optimize customer experience across various e-commerce platforms.
- **Account Management and Relationship Building**: Cultivate strong relationships with key marketplace partners and online retailers. Negotiate terms, manage promotions, and ensure smooth operational processes.
- **Data Analysis and Insights**: Monitor and analyze sales data, market trends, and competitor performance to identify areas for improvement and make informed decisions.
- **Product Listing Optimization**: Create and maintain compelling product listings, ensuring accurate product information, high-quality images, and strategic keyword usage.
- **Budget Management**: Plan, track, and optimize marketing and advertising budgets for various e-commerce channels.
- **Reporting**: Generate regular reports on sales performance, campaign effectiveness, and key metrics.
- **Collaboration**: Work closely with marketing, sales, supply chain, and other departments to ensure alignment of e-commerce strategies with overall business goals.
- **Customer Service (if applicable)**: Oversee or collaborate with customer service teams to resolve customer inquiries, and returns, and maintain positive feedback ratings.

**Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, or a related field.
- **Experience**: 3-5 years of proven experience in e-commerce account management or a similar role.
- **German Language Skills**: Fluent or proficient in written and spoken German is a major advantage.
- **Platform Knowledge**: Expertise in major e-commerce platforms (e.g., Amazon, eBay, etc.) and marketplace management tools.
- **Analytical Skills**: Strong analytical mindset and proficiency with data analysis tools and spreadsheet software.
- **Communication and Negotiation**: Excellent interpersonal, written, and verbal communication skills, as well as strong negotiation abilities.
- **Time Management and Organization**: Ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

**We Offer You**:

- Get the chance to work with high-potential-growth startups and bright entrepreneurs in the region
- Engage in the buzzing startup community across the region
- Work in an environment supporting creativity and Productivity
- All the Tech Gear You Need to Work Smart
- Medical and social insurance

**Working Conditions**:
5 Working Days ( Sunday to Thursday )
From 10.00 Am to 6 Pm

**Job Category**:Marketing**Job Type**:Full Time**Job Location**:Heliopolis

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