Maintenance Engineer

**Location: Alex, Semouha, Egypt** **Requisition ID: 71408** **Schindler stands for mobility. Mobility needs experts.** **Join our team in Alex.**: Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries. **Maintenance Engineer - Alex**: **Mobility is the goal**: **Overall Description of the Role**: Responsible for creates operational added value through the direction and organization of human, economic and material resources of a Schindler branch to meet growth, profitability, and customer / employee satisfaction targets. The execution of EI sales targets** **in the branch, in accordance with the product and service positioning strategies. creates value through his/her responsibility for overall process from offer till handover to customer. in line with the commercial policy of the Company. Ensure high level of customer satisfaction and maintaining Schindler market share. **Principal Activities and Responsibilities**: - Plan and distribute work assignment in the team in charge in accordance with both demand and company procedures. - Develop resource planning including objectives, costs, scheduling, resource and capacity, quality and safety assurance - Manage tasks to achieve the objectives on time and within the cost target by strictly enforcing quality, safety, and customer satisfaction throughout the entire duration of the works. - Supervise and control the execution of Existing Installation & repair works, methods, materials and documentation. - Work closely according to branch matrix as a partnership with sales branch Engineers to cover all repairs and spare parts. - Establish methods to improve the sick units & MTBC. - Assure the execution of maintenance tasks, CPSI & NCs according to Schindler policy. - Stay in regular contact with all customers of the assigned portfolio. - Analyze current, past and potential new customers to identify opportunities for Schindler to expand the Portfolio. - Perform the repair offer & modernization kits sales negotiations, closing and supervise the contract compliance - Coordinate big or complex repair offer & Modernizations kits with OC Field Operations, through the Branch Manager. - Implement sales processes, tools, and guidelines for service sales. - Insure implementation of service sales and spare parts price lists, - Implement action plans to prevent losses and perform recovery and annual increases activities. - Establish & maintain actions to ensure the maximum conversion rate in the OC. - Launch new Modernizations kits products ensuring that all required processes, tools, etc. are implemented. - Ensure the implementation of safety & health processes. **Mobility needs you****: **Education and Specialty**: - Top qualifications Bachelor degree "Engineering Mechanical, Electrical". **Specific Training and Qualification**: - Computer skills at advanced level. - Advanced English. - High level of communication and negotiation skills. - Customer orientation **Experience Required**: Sales and services background are acceptable **Do you want to move the future with us?****: For questions please don’t hesitate to ask Omnia ElHoubi, Phone (+20) 237763900 At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.