L2 Support Engineer

**Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online...

**About the Role**: SWATX is seeking an experienced and dedicated **Information Security Analyst - L2** to join our cybersecurity team. As an L2 Security Analyst, you will play a critical role in monitoring, analyzing, and responding to security events to protect our infrastructure and sensitive information. You’ll work on identifying and mitigating...

**Responsibilities** - Lead complex technical investigations and architectural reviews. - Drive technical solutions for enterprise customers across Azure, AWS, and Oracle OCI. - Create technical content, including white papers and best practices. - Mentor L1/L2 engineers and conduct training sessions. - Collaborate with product teams on feature requests and...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

**Votre rôle**: Roles and Responsibilities: Network and Security Operations: Monitor, configure, and troubleshoot enterprise network and security infrastructure, including: Firewalls: Cisco ASA, FortiGate, Check Point, Palo Alto. Networking Devices: Cisco Core and Access Switches, Routers, Access Points, and Wireless Controllers. Load Balancers and DNS: F5...

**Votre rôle**: Resolve service incidents by troubleshooting and solving faults reported through the Oceane ticketing system. Perform service changes by assessing risk and implementing requests reported through change management tools. Resolve service problems by performing Root Cause Analysis (RCA) and designing action plans for unknown errors reported...

**Join Our Team as an IT Operations Coordinator at ZIWO - Based in Cairo** Are you a proactive, skilled professional with a passion for delivering exceptional technical support? ZIWO, the leading Cloud Contact Center Solution in the GCC, is looking for a dedicated **IT Operations Coordinator** to manage and elevate our technical support operations. If you...

Manage and optimize configurations for Oracle Apex and WebLogic to meet operational needs. **Personal Skills**: - Strong problem-solving skills for effective issue resolution. - Excellent collaboration skills for working with cross-functional teams. - Strong communication skills for effective technical support and coordination. - In-depth knowledge of...

**Votre rôle**: Roles and Responsibilities: Network and Security Operations: Monitor, configure, and troubleshoot enterprise network and security infrastructure, including: Firewalls: Cisco ASA, FortiGate, Check Point, Palo Alto. Networking Devices: Cisco Core and Access Switches, Routers, Access Points, and Wireless Controllers. Load Balancers and DNS: F5...