Supervisor, Soho in Retail

1 week ago

مصر, Egypt Orange Egypt Full time

**Job brief**:

- Introducing & managing B2B Sales in Oranges Outlets and maximizing the level of product awareness for B2B products in his assigned area.
- Maximize reach, penetration & acquisition by developing & managing the business in retail function in new and existing orange outlets in his assigned area.
- Maximize penetration in the targeted segment (SME & SOHO segment) and enhance B2B sales figures in Oranges Outlets.
- Enhance B2B Customer experience in Oranges outlets, and increase B2B customers traffic in those outlets.

**Responsibilities**:

- Train, educate and brief the Outlets sales force about the corporate products and service.
- Train, educate and brief the B2B dedicated agents at the strategic outlets.
- Manage, monitor & develop the Outlets sales force.
- Assign the corp. lines targets to the Outlets in his area.
- Coordinate between the Outlets and other departments.
- Achieve his KPI, s & targets assigned by the regional manager.
- Work with the marketing team to develop special offers to approach the SME & SOHO customers approached by the Outlets sales teams.
- Regularly visit the Outlets on daily basis across his region to monitor the quality of service provided and ensure that they abide to their pre-set policies.
- Regular meet with the Outlets Area Managers to share results and discuss developments needed.
- Develop business plans and sales strategies that ensure attainment of his area targets and profitability.
- Visit high end B2B customers to close outdoor deals.
- Visit high end B2B customers to handle their problems in case of terminating accounts or porting out.
- Manage ,Monitor & Control payments and commissioning process and ensure regular delivery of payments.
- Monitor the customer satisfaction level of the new B2B accounts acquired.
- Ensure best customer experience for the SME & SOHO customers thought the Outlets.
- Set sales plans to increase the Revenue from B2B accounts.
- Set sales plans to increase the reach of data lines, solutions and upselling VAS to new accounts & existing.
- Set sales plans to increase the Revenue of existing base.
- Set sales plans to increase the reach of data lines, solutions and upselling VAS to the existing accounts.

**Requirements**:
**Education**:

- Bachelor degree from a recognized university.
- MBA or Executive Management Diploma is a plus.

**Experience**:

- At least 4 years of experience in the sales field.
- Direct sales experience is a must preferable in the SME & SOHO segments.
- Retail sales experience is a plus.

**Skills and abilities**:

- High managerial skills.
- Strong leadership skills.
- Excellent communication & interpersonal skills.
- Analytical thinking and decision making.
- Ability to manage remote teams.
- Strong negotiation skills.
- Ability to manage high profile interactions.
- Excellent presentation skills.
- Ability to transfer knowledge.
- Demonstrated ability to achieve set targets.
- Customer oriented.
- Manages stress and pressure effectively.
- Very good computer skills.

**Contract**:
Regular

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