Network Security Manager

**Votre rôle**:
**Security Manager Job description**

**Job Purpose**:

- point of contact for global security topics from the customer
- define the security objectives with the customer
- assess, follow and improve the security level of customer’s security platforms
- meet the customer and follow the customer’s satisfaction on the role

Key Tasks and Responsibilities

Within ESC, the role of the Security Manager is to provide a paid additional value service, centered around the security infrastructure of its customer. This service is focused on creating a security methodology and objectives in cooperation with the customer and to raise the operation and InfoSec security level of platforms managed on behalf of the customer.

**Missions**:

- Be the point of contact for global security topics for the customer
- Define the perimeter and security objectives of the customer
- Document the security measures in place on the managed platform for the customer
- Perform security risk analyses on the operational environment, focused on the predefined security objectives of the customer
- Define countermeasures with the right level of priority / maturity in order to manage a security action plan (PDCA)
- Anticipate on security events by preparing contingency measures in an advisory role
- In-depth analysis of targeted critical logs, abnormal behaviors and security breaches
- Participate in team efforts to mutualize tools, documentation models and methodologies
- Manage capacity planning & release management
- Manage audits/security tests covering customer security scope
- Improve incident & change manage process suggesting improvement plans
- Develop up-selling prestations to cover new customer’s specific needs

**Responsibilities**:

- Customer point of contact for global security topics
- Provide monthly security dashboard indicating security level & progress of the action plan
- Provide executive security reporting - key security indicators
- Manage optimization of the configuration, reducing operational risk
- Identify and mitigate vulnerabilities on the managed equipment and services
- Regular on-site meetings with the customer
- Follow the Customer Satisfaction on the role and put in place corrective action plan if needed
- Support security operations in crises and complex changes

**Votre profil**:
**Skills include**:

- CISSP, CISM or CISA, or equivalent
- Vendor technologies certifications are preferred such as Fortinet, Palo Alto, Zscaler and Netskope
- 7+ years of experience building, running, supporting or analyzing security services
- Good understanding of security methods like ISO 27K, SANS CIC, OWASP
- Good understanding of perimeter and end-point security devices
- Good understanding of encryption and networking protocols
- Good understanding of ITIL processes.

Your soft skills include:

- Ability to meet and communicate with customers (technical & high level postures)
- Understand customer’s corporate and cultural needs and differences
- Customer’s satisfaction oriented
- Ability to work in autonomously
- Ability to identify, pro-actively, problems and provide solutions to resolve them.
- Ability to provide a dashboard and documentation with a professional look and feel in

Accordance with customer expectations.
- Ability to provide advice, coordination and leadership while in security crisis
- Excellent language skills: full professional level in both verbal and written English
- Ability to work with teams, colleagues and partners in remote locations.

**Educational Experience**:

- Computer, Communication or Electronics MIS, B.Sc. or B.Eng. Degree.

**Professional Experience**:

- You are a mature security professional with 7+ years of experience with a mixture of

Operational & customer experience with an aptitude to have a global and detailed view on a security level

Other

**Behavioral skills**:

- Agility & flexibility
- Sense of innovation
- Good communication skills
- Prioritization and balance
- Customer service orientation
- Ability to lead, guide and motivate people under high pressure situations

**Le plus de l'offre**:

- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards

**Entité**:
Global Delivery & Operations
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience