DevOps Manager

**mylo** is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B.TECH—Egypt’s leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.

We are seeking a passionate and experienced **DevOps Manager**to join our team within the **Fintech domain**. This role is ideal for someone who thrives in a fast-paced environment and is excited to design, build, and scale secure, high-performing infrastructure to support a range of financial products

**Requirements**:
**Responsibilities**:

- Define and drive the DevOps vision and long-term strategy for the organization.
- Act as a technical authority and decision-maker for infrastructure, automation, and tooling.
- Influence architecture decisions to ensure scalability, security, and high availability.
- Evaluate and recommend new technologies and best practices.
- Lead design and management of multi-region, multi-cloud architectures.
- Oversee Infrastructure as Code at scale (Terraform, Pulumi, Ansible).
- Architect disaster recovery and business continuity solutions.
- Ensure systems meet cost optimization, performance, and compliance requirements.
- Architect organization-wide CI/CD standards and frameworks.
- Oversee pipeline governance to ensure security, compliance, and quality gates.
- Lead automation initiatives to improve build, test, and deployment efficiency.
- Set enterprise-level observability standards (metrics, logs, traces).
- Oversee SLO/SLI/SLA definitions and tracking for critical services.
- Lead complex incident response and root cause analysis for high-impact issues.
- Partner with security teams to embed DevSecOps practices into development workflows.
- Define and enforce infrastructure security policies across teams.
- Lead compliance efforts for SOC2, ISO 27001, GDPR, HIPAA.
- Mentor senior and mid-level DevOps engineers.
- Help recruit, onboard, and develop engineering talent.
- Foster a collaborative and high-performance DevOps culture.
- Act as a bridge between development, operations, security, and product teams.
- Advocate for automation and operational excellence across the organization.
- Present technical strategies to executives and stakeholders.

**Requirements**:

- Bachelor’s or Master’s in Computer Science, IT, or equivalent experience.
- 9+ years in DevOps, SRE, or Infrastructure roles, with a proven record managing large-scale, mission-critical systems.
- Strong multi-cloud expertise (AWS, Azure, GCP).
- Deep knowledge of IaC tools: Terraform, Pulumi, CloudFormation, Ansible.
- Advanced Kubernetes (EKS, AKS, GKE) and service mesh (Istio, Linkerd) experience.
- Leadership in CI/CD using Jenkins, GitLab CI, GitHub Actions, ArgoCD, Spinnaker.
- Hands-on with monitoring/logging tools: Prometheus, Grafana, ELK/EFK, Datadog, New Relic.
- Scripting/automation in Bash, Python, or Go.
- Strong in networking, zero-trust security, IAM, RBAC, VPNs, and firewalls.
- Ability to set technical direction and influence org-wide engineering decisions.
- Excellent mentorship, communication, and cross-functional collaboration skills.
- Proven problem-solving under pressure; experienced in high-stakes incident response.
- Preferred certs: AWS SA-Pro, AWS DevOps Pro, CKA, CKAD, Azure DevOps Expert, Google Cloud DevOps.
- Experience with global infrastructure scaling and high-availability architecture.