Customer Service Officer
1 week ago
Issue Magic Planet cards/tickets and carries out all the relevant transactions using the company’s Embed system including collecting and reconciling cash, vouchers, wristbands and coupons. Operates rides according to the Standard Operating Procedures (SOPs’). Meets and assists guests on the floor to maximize their interest in using the games/rides available. - Manage Admissions queues & escort guest to the right counter at Ski Egypt. Full detailed understanding of the packages, ticketing, access control, and call center systems. Maintain track of Membership guest & built a data base accordingly. - Assist in coordinating parties and events in the party rooms at Little Explorer. Engage in artistic exhibitions and assist animators coordinate and manage their workshop groups & any related events. Deliver professional telephone skills and administer efficient ticketing systems. Maintain clean and tidy work space continuously. Supervise unaccompanied children within the exhibition zones.
Bachelor degree with minimum relevant experience of 0-2 years in a customer service role within the leisure, retail and hospitality sector ideally gained operating family entertainment centers like Magic Planet. - Previous F&B/Customer Service/Retail experience preferred. - Physically fit to perform required duties. - Able to read/write in English.
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Customer Service Officer
4 days ago
مصر, Egypt Majid Al Futtaim Full time**Role Purpose**: The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk / booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer...
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Customer Service Officer
2 days ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...
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Customer Service Officer
2 days ago
مصر, Egypt Majid al Futtaim Properties Full timeMajid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...
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Customer Service Officer
4 days ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
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Customer Service Officer
1 week ago
مصر, Egypt Banque du Caire Full timeImprove customers’ banking experienceEnsure adherence to bank policies and proceduresHandling customers with different demographics and levelsCross sell banking products and provide customers with required informationEffectively interact with the internal stakeholders (call center - operationsetc.) Bachelor Degree in Accounting, Economics, Business...
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Customer Service
1 week ago
مصر, Egypt Majid Al Futtaim Full timeManage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...
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Customer Service Officer
4 days ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
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Customer Service Officer
1 week ago
مصر, Egypt Jobzella.com Full time1. Carries out the daily walk through to identify faults, breakdowns and equipment deficiencies for all the store assets (games, rides, points of sale etc) and reports any issues to the Floor Supervisor on duty and the relevant Technician. 2. Carries out small technical jobs (e.g. blocked tickets), empties and reconciles token machines when necessary and...
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Customer Relationship Officer
1 week ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Customer Relationship Officer is responsible for marketing and selling the bank’s products and services through direct and cross selling techniques while maintaining a high quality service. In addition to developing relationships with customers and ensuring that their profiles are up to date. - **MAJOR RESPONSIBILITIES AND...
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Customer Service
1 week ago
مصر, Egypt International Business Systems Full timeCustomer Service Representative he or she should attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.