Restaurant Manager

**About us**
Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.

Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.

Crowne Plaza West Cairo - Arkan, the 178-room new build will form part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge

We are currently looking for a Restaurant Manager to join our amazing team.
**Your day to day**
- Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.
- Achieve budgeted revenues, control expenses, and maximize profitability within all areas of the food and beverage.
- ensure the security and proper storage of restaurant inventory, and equipment
- ensure the security of monies, credit and financial transactions
- Ensure guests are greeted upon arrival.
- Respond appropriately to guest complaints.
- Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
- Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
- Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
- Supervise day-to-day activities of the outlet.
- Plan and organize work. Communicate and enforce policies and procedures.
- Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
- Notify Engineering immediately of any maintenance and repair needs.
- Work closely with Head Chef to identify pertinent concepts and menu design for the outlet(s).
- Conduct meetings to inform staff of special promotions, daily specials, and additional information.
- Perform other duties as assigned

**What we need from you**
- College and/or advanced training in food and beverage management
- 2 years of related experience, including Managerial experience, or an equivalent combination of education and experience
- Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred
- Must speak local language
- Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.

**What we offer**
In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.

We are an equal opportunity employer.

Job Reference: EMEAA25653