B2b Collections Team Manager

6 days ago

مصر, Egypt Sutherland Full time

Job Description

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a B2B Collections Team Manager who will lead, develop and motivate a high-performance team of support professionals. If you believe you have what it takes and you’re ready to take the next step in your career, come work with us As a B2B Collections Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: Key Responsibilities: - Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations - Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line - Identify the training needs that will equip the staff with fundamental s

**Qualifications**:

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