Head of HR Eli Cluster

**Head of HR ELI Cluster**

**Scope**: Responsible for leading the Human Resources for ELI Cluster (Egypt, Lebanon, Jordan, Iran, Iraq)

**Overall Accountabilities**:

- Translates business strategy (as per horizon scan) into cluster HR strategy - workforce plan
- Delivers effective HR service which is customer service-focused and business-related
- Implements HR policies and practices so that present and future requirements are met effectively
- Mobilizes staff through alignment initiatives and motivational programs
- Improves affiliate team effectiveness and engagement through HR influence
- Creates purposeful Amgen culture for all staff

**Responsibilities**
- Acts a lead for development and implementation of HR Strategy and HR Operating Standards
- Drives Amgen's HR processes/ programs/employee life cycle events (e.g. onboarding, talent acquisition, employee relations, talent management, etc.)
- Ensures a clear understanding of HR procedures-policies, and monitors compliance with local regulations (labor law, tax, etc)
- Understands business model and key business priorities to ensure HR initiatives add value to business goals.
- Acts as a key advisor on organizational design initiatives.
- Manages organizational scale, productivity, workforce planning as well as HC and L&B commitments. Ensures compliant data & systems management.
- Ensures accurate and compliant pay (including payroll) and benefits administration - annual reporting of eligible earnings.
- Partners with sales management in supporting sales force effectiveness.
- Collaborates with C&B on competitive total rewards set up
- Coaches Cluster Management Team and all people managers to improve their management capabilities to own Amgen’s human capital development.
- Develops engagement plan & actions to create purposeful Amgen culture for management and staff members, mobilizes all staff through alignment initiatives and motivational programs.

**Outputs**
- HR strategic agenda and initiatives based on business objectives
- Annual calendar of HR programs relevant to local management and staff members
- Annual HC planning
- MAP performance rating distribution that meets corporate guidelines
- Talent review and succession plans
- Sales incentive plan and communication to sales group
- Horizon Scanning
- Policies, procedures, and associated documents for compliance to local rules (labor law, tax)
- Engagement Survey action plans
- Quarterly HR metrics dashboard for business review meetings

**Qualifications & Experience**
- University Degree in Business Administration, Psychology, Sociology, HR, or similar degree;
- 10 or more years of experience covering a variety of functions such as rewards, staffing, training, employee relations;
- Fluent in both local language and in Arabic and English (French is a plus) both oral and written
- Multinational company experience in a matrix environment
- Pharmaceutical experience is preferred

**Competencies**
- Serves as a role model and resource to others in promoting open, honest and cooperative relationships across the organisation
- Demonstrates strategic agility, sets priorities in line with business requirements
- Leverages expert HR functional knowledge and continuously expanding business acumen
- Mentors other team members in issue resolution and decision making
- Coaches on how to communicate effectively; consistently communicates in a manner that is appropriate to the situation
- Openly promotes leadership and cooperation across the organisation; actively works to remove barriers to collaboration
- Motivates others to change efforts by focusing on shared values and goals
- Provides frequent and on-going feedback that is specific, insightful and timely, works to address gaps in performance quickly and in their earliest stages
- Drives for results; encourages decisions, processes and outcomes of the highest quality
- Leads by example; demonstrates managerial courage and serves as a role model for the Amgen Values

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.