Senior Cloudops Engineer

Position:
Senior CloudOps Engineer

**Job Description**:
eInfochips has over 1700+ professionals, world-class processes and infrastructure spread across 8 delivery centers with a strong focus in verticals like Avionics, Retail, Security & Surveillance and Semiconductor, along with a clientele of 30+ Billion Dollar Enterprises.

We are known for our vibrant and dynamic workplace, where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities. We have been repeatedly recognized by Gartnet/Frost & Sullivan/Zinnov/Deloitte/NASSCOM for variety of our cutting edge work

eInfochips primary market is Technology and Products Companies based out of USA. A Team of Sales Managers and Engineering Managers based out of USA procure Projects for development of complete Product Life Cycle or for a part of a Products Life Cycle. To engineer these Products from Egypt, eInfochips is looking for Engineer/Senior Engineer that are focused in the technical delivery of Product Engineering Services Market.

KEY RESPONSIBILITIES
As a Senior CloudOps Engineer, you will:

- Design, implement and maintain highly available, scalable AWS infrastructure and services within a managed service environment and continual re-evaluation.
- Manage the deployments in env. such as QA/Stage/Production and engage stack-holders as required, and adhering to SLA
- Build, Deploy and Manage Kubernetes clusters thru automation like Terraform
- Institute infrastructure as code, security and process automation and automation of routine maintenance tasks
- Security and Vulnerability Patching.
- Create and deliver knowledge sharing presentations and documentation.
- Learning on the job and explore new technologies with little supervision.
- Participating and leading war-room/outage calls and ensure RCA process to be implemented
- Cross located Team Management to create self-managed team, support skill development, provide growth path, performance evaluation, attrition management.
- Customer Management for daily calls to discuss progress / updates, weekly & monthly status reporting, lead calls with cross functional team for creating new services monitors.
- Ability to work with and influence cross functional teams of customer / eInfochips
- Delivery Management to ensure well defined SLAs and adherence of the same by self / team using delivery tracking tool - JIRA / Confluence.
- Quality Management to contribute that all deliverables from eInfochips are following quality processes of eInfochips and customer.
- Documentation of processes / status reporting / SoPs for future reference.

EXPERIENCE REQUIRED
- Must have exp. working on Linux Server Administration with at least one scripting language.
- Must have hands-on exp. in AWS Cloud, and Kubernetes Orchestration.
- Good to have exp. with infra-automation using Terraform | Ansible.
- Good to have exp. of CI/CD pipeline using Harness | Jenkins.
- Good to have knowledge of Cloud Operation and Agile Release Processes, and L2/L3 Ticketing process.
- Should understand Application Performance Monitoring tools such as Instana, Graffana, PagerDuty, Pingdom and Cloud Watch.
- Should have experience with source control and management tools like Git.

EDUCATION
- Must have a bachelor's degree in Computer Science or related field and 3+ years of experience in IT Ops
- Good to have certification towards RHEL, AWS Cloud services, Kubernetes, Scripting language is preferable.

PERSONAL ATTRIBUTES
- be a highly energetic self-starter
- be an open and excellent communicator
- have exceptional interpersonal skills
- be a consummate team player
- interface well with Client Engineer Team members and other Business Units of eInfochips
- Finally, this individual must have an uncompromising level of personal integrity.

**Location**:
EG-Cairo, Egypt (Al Emdad & Al Tamween)

Time Type:
Full time

Job Category:
Engineering Services